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Case study

The challenge

A family-owned freight transportation provider needed to replace its 30-year-old on-premises enterprise resource planning (ERP) system. It was both difficult to maintain the highly customized legacy platform and costly to support its more than 200 terminals. The company also had to manage the high transaction volumes for its human capital management (HCM) and ERP financials systems.

The company wanted to modernize its infrastructure and migrate its legacy platforms to a single platform. It chose Cognizant to help make the switch to digital.

Our approach

This multi-pillar project encompassed nearly every area of the company across 14 legal entities, three business units and three primary ledgers. To ensure all areas were covered, our HCM and ERP teams collaborated with company representatives to create a design that would work across all departments. We established an open dialogue with each department to capture pain points within the company’s current needs while building capabilities that would address future growth.

Cognizant helped the company migrate its legacy systems to a modern Oracle cloud platform. After gathering requirements, we developed and tested prototype scenarios to ensure all integration points were aligned. As the company had a complex pay scenario, we customized the solution to address multiple pay rates for individual employees as well as the payroll tax differences across geographical locations. This resulted in a seamless payroll migration.

Adopting digital ways to modernize infrastructure

Cognizant’s collaborative approach ensured an integration framework that resolves each department’s issues. The procurement solution, for example, provides visibility into purchases from more than 200 terminals across the company, enabling the procurement team to rationalize vendors and leverage its purchasing power.

The company continues to add new modules to the consolidated platform, gradually shifting to the digital age.


invoices processed per week


weekly payroll runs for 16,000 employees


transactions a week across locations