For bold retailers, today’s uncertainty is an opportunity to develop a competitive advantage. Companies must invest in key areas that meet evolving customer demands to reap the rewards in the future.
The pace of change across retail is dramatic, with far more sales happening online. Cognizant research shows retailers with exceptionally strong revenue growth derive a higher percentage of sales from digital channels. The digital mandate is here and there is no time for delay.
Cognizant recognized as a leader in 2021 ISG Provider Lens™ Retail Software and Services report
We are recognized for Retail Transformation Services, Platform Migration Services and Managed Services for our retail solutions across the spectrum, deep domain expertise and increased value proposition.
Enabling consumer businesses to unlock exponential value through customer experience and innovation
This IDC Vendor Spotlight provides an overview of the benefits, challenges, and trends linked to the consumer industry's efforts to execute at scale (and in the short term) new customer experience models while conducting iterative innovation cycles with a long-term vision. Read about Cognizant's expansive capabilities in the industry and hear how we enable clients to execute their DX strategies efficiently, effectively, and with a long-term approach.
Finding the right mix of stores, mobile, digital marketing and CRM capabilities is unique to each retailer. Establish your unique path for your brand, based on customers, competitors, and physical and digital assets.
Successful merchandising is a mission-critical retail function that is part art, part science. It requires detailed planning, optimized business processes, data mining and analytics, while allowing the flexibility to react to market conditions.
New workforce and task management solutions can help you create more stores that attract shoppers and inspire loyalty. Build in success by tackling key store operations challenges such as customer service, loss prevention and back-end operations.
Rewrite your supply chain into one that is more flexible and responsive. Position your business to deliver the seamless, flexible retail experience that today’s global, always-connected shoppers demand.
Whether you need foundational packages to support merchandising, point-of-sale or warehouse management, or optimization solutions, Cognizant combines deep retail and program management expertise and implementation best practices to ensure you get the highest quality solution in the most cost-effective manner.
Implement newer omnichannel commerce strategies with reduced time-to-market and faster ROI. Transform your core systems and take a key foundational step in reaching customers effectively across all touch points.
How to attract LOHAS, the $472B sustainability-conscious customer segment
Is your brand underestimating, or even ignoring, the LOHAS market? If you’re not familiar with the term, then you very well could be missing out on a $472.5 billion opportunity in the US alone.
Retail & consumer packaged goods: On different paths to better software experiences
The ability to quickly develop and deploy software is central to commercial success. Read how retailers and consumer packaged goods companies can put software engineering at the heart of their businesses.
