Skip to main content Skip to footer
Cognizant logo

Welcome to Cognizant's Store of the Future. With the emergence of the experience economy, we envision a future where retail spaces transcend traditional shopping, transforming into immersive environments that captivate, engage and inspire. In the Store of the Future, every visit is more than a transaction—it’s an experience worth remembering and one that redefines your expectations of retail.

FLAGSHIP SOLUTIONS

Targeted solutions

Smart solutions that help providers transform for the digital age.

Stores 360

Enhance your retail store operations value chain to minimize friction in store processes.

A woman is on the phone while working on her laptop in a lively shop environment
Modern store checkout

Streamline checkout processes and empower store associates with modern retail solutions.

A woman with a shopping cart and a child are looking inside a freezer located in the frozen section aisle of a grocery store
Connected storefront

Drive engagement with immersive physical-virtual retail environments.

Man looking scrolling through a shopping portal on a tablet
Intelligent marketing

Use customer insights to personalize your marketing campaigns and build customer loyalty.

A customer at the checkout counter in a retail store handing a mobile phone to the cashier
RETAIL ECOSYSTEM

Offerings

Cognizant's retail practice helps retailers turn today's pain points into new business opportunities.

Customer-first merchandising

Successful merchandising is a mission-critical retail function that is part art, part science. It requires detailed planning, optimized business processes, data mining and analytics, while allowing the flexibility to react to market conditions.

Supply chain management

Rewrite your supply chain into one that is more flexible and responsive. Position your business to deliver the seamless, flexible retail experience that today’s global, always-connected shoppers demand.

Reinvigorating Shopping

Helps retailers integrate their mobile and point-of-sale (POS) systems seamlessly and quickly into the Amazon Just Walk Out solution, which on an average, just takes 3–5 months to implement.

Reimagined physical spaces

Transform the way customers interact with your business spaces—and turn your physical space into a differentiator, not a drain on your resources.

GAME-CHANGING RETAIL

The retail segments we serve

DRIVEN BY RESULTS

Experience makes a difference

Helping you serve the changing needs of your customers, today and into tomorrow.

RESULTS

Retail giant modernizes OMS with Google Cloud Platform

Our client is one of the largest omnichannel retailers in North America. With a rapidly growing digital marketplace, the company needed to modernize its legacy applications.

Decorative

RESULTS

G-Star RAW scales OMS with cloud

Cognizant adds flexibility and scalability for retailer.

Different stacks of denim pants on display

RESULTS

Ocado Retail customer base grows by 17%

A new data platform and marketing suite enable the online grocery retailer to attract customers with personalized offers and recommendations.

bisection of a fig fruit

RESULTS

Cloud analytics improves retail

A new modern data, multi-cloud architecture and updated analytics give global convenience store retailer vital intelligence at the transaction level.

woman shopping

Our retail partners and alliances

We collaborate with top-tier organizations to broaden our services and deliver holistic solutions to our clients. Our alliances with industry-leading companies empower us to offer cutting-edge innovations within the retail industry.

BUSINESS INTELLIGENCE

Recently published insights

BLOG

Five truths about the retail store experience

Customers are the heart of retail. Create innovative in-store experiences that boost reach, relevance and revenue with these five lesser-known truths.

A woman carrying several shopping bags, is smiling and looking at products displayed in a store window

BLOG

Next-level CX: Embrace “intelligent orchestration”

A Forrester Consulting study commissioned by Cognizant shows that CX investments can drive growth in retail, consumer goods, travel and hospitality.

A femai retail shopper using augmented reality glasses

BLOG

Five retail trends to embrace the experience economy

Retailers should focus on these five key drivers of growth to fully harness the potential of new technology in the experience economy.

woman purchasing in a retail store

Leadership

Sushant Warikoo

SVP and Retail BU Head

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.