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Reimagine insurance for the digital age

The global insurance industry is facing a critical inflection point. The choice is simple: Modernize your processes or risk being left behind.

With Cognizant’s insurance platform modernization (IPM), you can drive business-led transformation that helps you efficiently build superior customer experiences for the digital age.

A global premier partner for Guidewire’s PartnerConnect program

Among 24 Guidewire service providers globally, Everest Group highlighted Cognizant for its extensive experience implementing Guidewire solutions for Property & Casualty insurers. Over several years, we have been consistently rated as Leader and Star Performer in Everest Group PEAK Matrix report, with the 2022 report naming us the Best in Vision and Capability in the Industry.

A Duck Creek premier delivery partner

Leveraging Duck Creek’s product knowledge, delivery consistency and streamlined deployments, Cognizant can optimize cost of quality, increase automation predictability and reduce the time, cost and risk of your project implementations. We also offer maintenance for ongoing operations to maximize the value of your Duck Creek solutions.

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Case studies

Talcott’s cloud-based modernization

jump-starts agility, reduces capex/Opex by 25% and cuts costs by 20%.

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An India insurer’s consumer ID protection

employs AI technology that secures biometric data with 100% accuracy.

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A US insurer’s test automation

uses an open source, scriptless solution that accelerates QA and saves $1.6M.

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A P&C provider’s API-driven B2B

speeds quote-to-buy, delivers real-time service integration and boosts revenue.

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A British insurer’s RPA solution

automates 70+ processes across multiple business areas, saving £7.5M annually.

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Latest thinking

The three main drivers of IPM

Insurers get on the IPM train to achieve one or more of these three primary business goals.

The three ways IPM can go wrong

Here’s your guide to the roadblocks you should seek to avoid when you begin your own IPM initiative.

How to choose an IPM partner

How do you distinguish the best IPM partners from the rest? Look for the ones that do these four things well.

No more excuses for disjointed customer support

When support agents can do everything on one screen, including phone interactions, the experience is a competitive game-changer.

The next industry frontier: Open insurance

When customers give insurers permission to share data with other providers, it can mean new revenue streams and greater consumer trust.

With claims and costs rising, insurers turn to AI

Sure, AI can cut costs and personalize CX. But success requires a modern data architecture and intelligent data management.

How insurers adapt to the new net zero era

With new challenges, insurers must meet the net zero era with technology, data-driven insights and human-centric design.

Insurers have a head start, but the future is uncertain

While insurers benefit from technology investments, they face macroeconomic uncertainty and an evolving marketplace.


Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.