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CONNECTED CUSTOMER EXPERIENCES

It all gets down to data

Software engineering: Designing a better CX

Innovations in software engineering are the key to enhancing business agility and rapid design of extraordinary experiences and cutting-edge products.

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Drive innovation, value and efficiency with insights you can monetize.

Great technology used to be enough. Today data is the heart of businesses in the high-tech manufacturing, software, online and data services sectors. We partner with technology companies to modernize data and create platforms that deliver compelling experiences and operational maturity to unlock greater value.

PROOF POINTS

Process redesign saves $2 million in 18 months

Discover how teamwork and a strategic end-to-end approach helped a cloud-based software leader revamp its AP/AR systems and improve cash flow.

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Streamlined documentation turbocharges employees’ process experience

Learn how a software giant refurbished its documentation processes—and ramped up quickly with nearly 1,000 standard operating procedures.

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Segments we serve

HIGH-TECH

RETHINK YOUR BUSINESS

We help high-tech companies rethink their business models and plan and implement transformational processes across the product lifecycle. Partner with us to get ahead of the demand curve as well as become nimbler and drive operational efficiency for more profitable growth.
PLATFORM

ACCELERATE DIGITAL TO SCALE

The race to the next billion users, monetizing content and supporting aggressive growth in new channels has upended the industry. Our teams partner with companies to accelerate digital at scale and to operate more efficiently, and power growth.
SOFTWARE

GET TO MARKET, FAST

In the subscription economy, adapting to customer needs is top priority. We partner with software clients and keep the emphasis on speed to market, helping them to launch new revenue models, and accelerate product development and release cycles.

SHOWCASE

Featured work

TECHNOLOGY

Employee portal’s sleek redesign boosts adoption rate by 81%

TECHNOLOGY

Tackling customer churn with machine learning and predictive analytics

TECHNOLOGY

Automation reduces a software giant’s license renewal efforts by 80%

THOUGHT LEADERSHIP

Latest thinking

Catering to ‘Generation Now’: Make digital connections intelligent, personal and always-on

Discover how Gen Y and Gen Z approach connectivity, content and commerce. Our research uncovers new details on attitudes and expectations.

From chaos to catalyst

Surf the pandemic shockwaves to keep your business relevant.

Turn customer journeys into predictive insights

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Achieve hyper-personalization and predictive, actionable insights

See how our innovative Customer Journey Analytics solution helps deliver richer experiences that increase value.

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Operate with agility in an unpredictable marketplace

Cognizant Marketing Operations helps your company identify cost-effective approaches for delivering relevant experiences with speed, scale and repeatability.

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TECHNOLOGY MANAGEMENT

Leadership

Ajmal Noorani

Markets Leader for Communications, Media & Technology

Tiran Dagan

Chief Digital Officer for Communications, Media, Publishing and Marketing segments

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let's talk about how digital can work for your business.

COGNIZANT CONSULTING

Digital Business & Technology

Digital Business Operations

COGNIZANT CONSULTING

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Key Themes

Center for the Future of Work

It all gets down to data

It all gets down to data

Software engineering: Designing a better CX