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Insurance Innovation as a Service

Turn challenges into opportunities

Digital disruption in today's insurance industry is creating an urgent new mandate—innovate or be left behind.

With Cognizant's insurance innovation as a service, insurers can leverage our innovation labs to rapidly test prototypes, speed time to solution and stay on top of emerging industry tech trends.


Generative AI: Value at the speed of intuition

Unleash the decision-making power of generative AI and create the results you need to future-proof your business.

Case studies

Innovations in software engineering are the key to greater business agility, rapid design of extraordinary experiences and cutting-edge products.

A digitally transformed contact center

raises productivity and cuts handling time by 25%.

graphic of a multi line chart
A leading life and annuities company

sets a new course with agile and modern IT infrastructure.

associates writing formulas on a large glass window
A global P&C insurer

boosts revenue by speeding its quote-to-buy process.

someone looking at a damaged car
A large British insurance firm

generates £7.5M in annual savings with RPA.

Man and woman looking at tablet screen
A leading insurance company

saves $1.6M with a 360-degree automation system.

Two people walking along the beach

Latest thinking

The future of underwriting is here… and it’s bionic

Today, the underwriting process is manual, slow and costly. The core process needs to be revolutionized, and bionic underwriting brings the opportunity.

No more excuses for disjointed customer support

When support agents can do everything on one screen, including phone interactions, the experience is a competitive game-changer.

Open insurance: The next industry frontier

When customers give insurers permission to share data with other providers, it can mean new revenue streams and greater consumer trust.

With claims and rising costs, insurers turn to AI

AI can cut costs and personalize CX. But success requires a modern data architecture and intelligent data management.

Generative AI: Create value at the speed of intuition

Unleash the decision-making power of generative AI and create results that future-proof your business.

Using AI and data to super-charge CX

Combining AI technology and human science, businesses can reinvent decision-making processes to excite customers and grow revenue.

Generative AI: From theory to practice

The best way to get started with generative AI is to understand what it’s for—to unlock and expand value.

5 critical steps to AI readiness

It’s time to move past the AI hype and understand what it takes to succeed with this powerful technology.

Why today’s insurers are embracing innovation as a service

The business benefits of IaaS include access to specialized expertise, cost effectiveness, flexibility and scalability, and risk mitigation, among others.


Susan Rickard

VP, CTO and Innovation Leader, BFS & Insurance

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.