Insurance Digital Transformation

Insurance

It’s an exciting time for the industry as more insurers invest to transform their business models. Because innovation is key to driving growth, we deliver insight that strengthens your digital presence, levels the field and achieves business vision.

Cognizant emerges as a Leader in Peak Matrix

Cognizant named as a Leader in the Everest Group Insurance Analytics and Insights PEAK Matrix 2020 for its AI-driven approach through its data modernization platform that accelerates outcomes from data ingestion to insight generation.

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DEPTH OF EXPERTISE

The insurance segments we serve

Property & casualty

Streamline core processes and compete with digital startups. Simplify distribution, provide superior customer experiences and create lasting value.

Life & annuity

Make your operating model more efficient. Accelerate underwriting, speed products to market and satisfy customers with sophisticated digital tools.

DRIVEN BY RESULTS

Benefit from our multidisciplinary approach.

We bring together specialists in underwriting, distribution, claims, artificial intelligence and digital transformation.

RESULTS

A leading US-based insurer

RESULTS

A leading US-based insurer

saves $1.6M with Cognizant Intelligent Test Scripter

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RESULTS

A leading P&C insurer

RESULTS

A leading P&C insurer

improved its customer experience, slashed attrition and increased SLA adherence to 95...

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RESULTS

A national US carrier

RESULTS

A national US carrier

digitally transformed its IT operations and improved fraud detection and prevention by...

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RESULTS

A US life insurance major

RESULTS

A US life insurance major

struggling with dated legacy systems modernized IT using cloud services and slashed its...

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BUSINESS INTELLIGENCE

Recently published insights

BLOG

Billing modernization closes CX gap

Modernized billing systems are essential to providing the customer experience, dynamic pricing and personalization that customers increasingly demand.

PERSPECTIVES

Designing better software-driven experiences for insurers

The ability to quickly develop and deploy software is central to insurers’ commercial success.

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Finger scrolling smart phone touch screen

PERSPECTIVES

Transforming supplemental benefits drives new opportunities

We’re setting the record straight on the realities of expanding insurance product portfolios in this fast-growing segment.

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Cognizant brings together specialists in underwriting, distribution, claims, artificial intelligence and insurance digital transformation.

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THOUGHT LEADERSHIP

Latest thinking

WHITEPAPERS

The work ahead in insurance: Vying for digital supremacy

Insurers are expecting dramatic changes to their work by 2023 as a result of adopting digital technologies and mindsets, according to our study. Speeding processes, harnessing data and forming new collaborations will be the keys to winning the digital arms race ahead

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PERSPECTIVES

Deliver a seamless claims experience

With digital tools, P&C insurers can offer empathic, quality service for catastrophe-related claims.

The work ahead in insurance: Vying for digital supremacy

Modernizing insurance data to drive intelligent decisions

To thrive during a period of unprecedented volatility, insurers will need to leverage artificial intelligence to make faster and better business decisions—and do so at scale.

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PRESS ROOM

In the news

INSURANCE MANAGEMENT

Leadership

Meera Krishnamurthy

SVP, Global Leader

Mahesh Natarajan

Insurance Strategy & Industry Solutions Leader

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.