Scale new revenue streams with AI-based operations

One of Australia’s largest telecom companies deployed a digital workforce to increase operational efficiency and enhance CX.

By modernizing its media supply chain, a premium cable company repositioned its business for the direct-to-consumer sector—and quickly rose to the top.

A digital ad agency automates ad extensions featuring deep learning-based natural language processing (NLP) to help its customers improve click-through rates.

What is Generative AI, and how can businesses use it to enhance humans’ ability to do the things they do best?

M&E companies that move toward net zero targets in the coming years will also realize substantial financial gains and become more competitive.

While M&E businesses often lead in new tech adoption for user experiences, our research suggests they need to operationalize data and tech for future growth.

Given the seismic change of the past two years, being prepared for what’s to come is more difficult—and more critical—than ever.

Explore three key takeaways on what it will take to thrive in the post-pandemic world and be future-ready.

By examining the combined forces of work, experience and technology, businesses can enable connected ways of working.

While COVID-19 created novel challenges, north American businesses’ focus on strategy, technology and skills could pay the dividends in the decade ahead.