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Business Process Services
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Modern AI-integrated business operations

The playbook for growth is being rewritten. We believe the future belongs to the modern enterprise that embraces AI-integrated business operations—a business that can anticipate and act instantly to boldly seize opportunities amid rapid change.
In an industry laser-focused on optimizing costs and improving route logistics, we help clients rethink how they create value, innovate and grow by combining business and process expertise in transportation and logistics with intelligent digital platforms to optimize business operations.

Business outcomes and strong ROI

30%

improvement in overall efficiency

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$10M

eliminated in revenue leakage

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88.9%

faster invoice handling time

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$75M

saved annually

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Intuitive experiences, pervasive insights, efficiency

As leaders in next-gen business process services and automation solutions, we partner with our clients to build modern operations that are fast, efficient, human-centered—and help them achieve a competitive advantage.
 
We use technology, data and digital disruptor plays, as well as new commercial models and co-innovation to deliver higher productivity, increased revenue and intuitive experiences for customers and employees. 

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Rising above uncertainty

The ability to strategically reduce costs and invest in new revenue streams is extremely valuable in volatile times.

The implementation of modern operations enables businesses to act with insight and speed—predicting trends, identifying new growth areas and balancing efficiency with innovation.

By modernizing business operations, your organization can anticipate the steps needed to accelerate growth and scale.

 

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Transportation and logistics BPS and automation services

Cognizant® Remote Asset Monitoring & Management

Using IoT data, analytics and insights, our solutions help improve asset management, get real-time alerts, minimize downtime and improve repair time.

Supply chain management

Modern supply chain management solutions that align purchasing, manufacturing and distribution processes to provide real-time delivery tracking.

Intelligent automation services

Get your business future-ready with industry-aligned IT and process automation solutions.

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Cognizant Neuro® Business Processes

Simplify and accelerate automation adoption, integrate and orchestrate resources and see returns faster.

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Finance and accounting

Generate new business value from finance and accounting.

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Omnichannel customer care

Deliver the intuitive experiences customers demand.

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Marketing operations

Increase speed, efficiency and insights; get better marketing ROI.

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Business ops to accelerate scale

Grow digitally native scale-ups and new revenue streams at the speed of ideas.

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Employee experience enterprise services

Find out how you can deliver persona-based employee experiences at scale.

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Insights

Rebuilding businesses for the net zero era

A more sustainable, purposeful and digital-led era is coming into view. Here are three actions businesses can take to ensure a future fit for all.

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Transportation and logistics: Moving down the digital road

We share a roadmap for an industry that must adopt a digital-first mindset.

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Point A to point AI: How gen AI can revolutionize travel and transportation

The travel and transport industry is in need of an upgrade. Does generative AI hold the key?

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Explore additional business process services

Modern BPS

Explore our modern business process services

AI business accelerators

Speed your adoption of AI and Automation using our pre-configured solutions for business processes

AI model training

Fast-track AI models from concept to value

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Join our team

Empower your career and future-proof your skills while you help the world’s most influential companies, including marquee Global 2000 clients and Silicon Valley heavy hitters, win with intuition. Join the industry leader.

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Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.