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Communications, Media & Technology

Is your data making money? By engineering personalized CX and streamlining operations, your organization can open new opportunities to monetize insights and deliver bottom-line results.

DEPTH OF EXPERTISE

The industries we serve

Explore how modern Business Process Services can help accelerate growth for communications, media and technology clients.

Activating the CX ecosystem for telecommunications

Explore Forrester’s telecommunications industry research report on how to activate a holistic customer experience ecosystem to become a market leader.

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Pandemic intensifies digital rules

Media and entertainment businesses have been playing the digital game for years. Post-pandemic, the game feels like scaling a three-dimensional chessboard.

The Work Ahead in M&E: Scaling a Three-Dimensional Chessboard
DRIVEN BY RESULTS

Turn data into insight.

Partner with our teams to deepen engagement and modernize operations.

RESULTS

TELUS Health

RESULTS

TELUS Health

runs its pioneering virtual pharmacy on a global-leading network.

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RESULTS

The English Football Association

RESULTS

The English Football Association

uses data-driven audience insights to drive engagement.

RESULTS

Effectv, Comcast's ad sales division,

RESULTS

Effectv, Comcast's ad sales division,

launches the industry's first media buying platform for small businesses in four months.

RESULTS

A digital advertising agency

RESULTS

A digital advertising agency

improves conversion rates and increases campaign managers' productivity by 50%.

RESULTS

A leading software company

RESULTS

A leading software company

redesigns its business processes and saves $2 million in 18 months.

RESULTS

Broadband provider

RESULTS

Broadband provider

streamlined customer service—and lowered call-center volume.

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BUSINESS INTELLIGENCE

Recently published insights

WHITEPAPERS

How technology companies deliver exceptional experiences

Learn why business modernization is linked to experience and how organizations can build the ecosystems needed to support it.

PODCAST

How media companies can build a profitable streaming business

Listen in as experts from AWS and Gracenote join Cognizant to discuss data’s role in creating content that keeps viewers coming back.

PERSPECTIVES

Speed to market is rooted in software engineering

Failure encourages experimentation, and the act of experimentation breeds learning.

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THOUGHT LEADERSHIP

Latest thinking

PRESS ROOM

In the news

See all Cognizant news

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COMMUNICATIONS, MEDIA & TECHNOLOGY MANAGEMENT

Leadership

Ajmal Noorani

Markets Leader for Communications, Media & Technology

Tiran Dagan

Chief Digital Officer and Head of Industry Solutions for Communications, Media and Technology

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.