Optimize and monetize the networks your customers depend on.

COVID-19 has brought new opportunities into sharp focus for cable and telecom companies. As we work, learn and play remotely, reliable connectivity makes digital life not just possible but better. Our teams help communications companies thrive with software solutions, engineering and business-to-vertical capabilities that speed product time to market.
PROOF POINTS
Mobile channel sparks 150% growth in use

Learn how a major telco gained an all-digital front end by partnering with our team on an innovative outcome-based contract.

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Sales quotes in 30 seconds

With intelligent processing automation, a telco dispatches quotes in seconds and reduced its average handling time (AHT) by 90%.

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Bell Media gets streaming services to market—fast

Learn how optimizing its streaming platform and creating a culture of continuous improvement helped Bell Media cut deployment time by 70%.

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Digital innovation to power growth

Cognizant works with the top providers, helping cable and satellite companies accelerate digital innovation and growth. We apply our industry expertise and precision insights to deliver seamless, personalized omnichannel experiences that create preference and drive growth. Our extensive capabilities in direct-to-consumer services enhance efficiency and optimize revenue potential.

Transform to meet demand

The pressure to meet demand for network services has never been greater. Intelligent, software-driven networks are the key to operating more cost effectively while powering new revenue models for growth. We help carriers transform into multi-service providers through management consulting, digital integration and personalized business services.

Create definitive experiences

Consumers expect access to high-speed connectivity anytime. As 5G rolls out, it’s driving the advent of broadband everywhere and creating demand for new forms of services—in the home and on the go. Our teams partner with wireless carriers to deliver on consumer expectations in digital technology planning, networks and testing as well as improved billing and order fulfillment.

SHOWCASE

Featured work

COMMUNICATIONS

Chatbots cut call center volume by 16%

COMMUNICATIONS

Simplified processes and Agile-DevOps save $500 million

COMMUNICATIONS

Telco boosts its net promoter score (NPS) 10 points in one year
THOUGHT LEADERSHIP

Latest thinking

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COMMUNICATIONS MANAGEMENT

Leadership

Ajmal Noorani

Markets Leader for Communications, Media & Technology

Tiran Dagan

Chief Digital Officer and Head of Industry Solutions for Communications, Media and Technology

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.