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Intuition engineered®
At Cognizant, we help our clients do what others can’t—operate with human insight, but at superhuman speed. So they get ahead. And stay ahead.
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Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.
SMART NETWORKS
Distinctive experiences,
built virtually
Effectv makes ad campaigns easy for small businesses
Discover how Comcast’s advertising sales division launched the industry’s first media buying platform for small businesses in just four months.
Watch videoOptimize and monetize the networks your customers depend on.
COVID-19 has brought new opportunities into sharp focus for cable and telecom companies. As we work, learn and play remotely, reliable connectivity makes digital life not just possible but better. Our teams help communications companies thrive with software solutions, engineering and business-to-vertical capabilities that speed product time to market.
Mobile channel sparks 150% growth in use
Learn how a major telco gained an all-digital front end by partnering with our team on an innovative outcome-based contract.
Read the case study
Sales quotes in 30 seconds
With intelligent processing automation, a telco dispatches quotes in seconds and reduced its average handling time (AHT) by 90%.
Read the case studySegments we serve
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Cable & satellite
Digital innovation to power growth
Cognizant works with the top providers, helping cable and satellite companies accelerate digital innovation and growth. We apply our industry expertise and precision insights to deliver seamless, personalized omnichannel experiences that create preference and drive growth. Our extensive capabilities in direct-to-consumer services enhance efficiency and optimize revenue potential. -
Integrated communications providers
Transform to meet demand
The pressure to meet demand for network services has never been greater. Intelligent, software-driven networks are the key to operating more cost effectively while powering new revenue models for growth. We help carriers transform into multi-service providers through management consulting, digital integration and personalized business services. -
Wireless
Create definitive experiences
Consumers expect access to high-speed connectivity anytime. As 5G rolls out, it’s driving the advent of broadband everywhere and creating demand for new forms of services—in the home and on the go. Our teams partner with wireless carriers to deliver on consumer expectations in digital technology planning, networks and testing as well as improved billing and order fulfillment.
Latest thinking
How to speed and improve quote-to-cash in communication services
In a world accustomed to immediate turnaround, a lengthy quote-to-cash process is costing communication service providers opportunities—and revenue. We offer tips on implementing a genuine overhaul for the digital age.
How European telecoms are unlocking value with AI
Amid a landscape significantly reshaped by the pandemic, European telecommunications companies are prioritizing AI to make more data-informed decisions.
5G + IoT = Opportunity
Communication service providers can harness the vast amounts of Internet of Things (IoT) data generated by clients across industries and convert this insight into highly verticalized solutions.
Software engineering: Designing a better CX
Innovations in software engineering are the key to enhancing business agility and rapid design of extraordinary experiences and cutting-edge products.
Agility in a remote environment: Adapting collaborative processes
Today’s emphasis on remote work puts Agile newcomers in a high-pressure, learn-as-you-go environment. We recommend steps for making the development methodology work in a virtual world.
Catering to 'Generation Now': Making digital connections intelligent, personal and always-on
Discover how Gen Y and Gen Z approach connectivity, content and commerce. Our research uncovers new details on attitudes and expectations.
Achieve hyper-personalization and predictive, actionable insights
See how our innovative Customer Journey Analytics solution helps deliver richer experiences that increase value.
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Operate with agility in an unpredictable marketplace
Cognizant Marketing Operations helps your communications company identify cost-effective approaches for delivering relevant experiences with speed, scale and repeatability.
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Take the first step
Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.
Let’s talk about how digital can work for your business.