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Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

SMART NETWORKS

Distinctive experiences, 
built virtually

Distinctive experiences, 
built virtually

Effectv makes ad campaigns easy for small businesses

Discover how Comcast’s advertising sales division launched the industry’s first media buying platform for small businesses in just four months.

WATCH VIDEO

Optimize and monetize the networks your customers depend on.

COVID-19 has brought new opportunities into sharp focus for cable and telecom companies. As we work, learn and play remotely, reliable connectivity makes digital life not just possible but better. Our teams help communications companies thrive with software solutions, engineering and business-to-vertical capabilities that speed product time to market.

PROOF POINTS
Mobile channel sparks 150% growth in use 

Learn how a major telco gained an all-digital front end by partnering with our team on an innovative outcome-based contract.

READ THE CASE STUDY
Sales quotes in 30 seconds

With intelligent processing automation, a telco dispatches quotes in seconds and reduced its average handling time (AHT) by 90%.

READ THE CASE STUDY

Segments we serve

  • Cable & Satellite

    Digital innovation to power growth

    Cognizant works with the top providers, helping cable and satellite companies accelerate digital innovation and growth. We apply our industry expertise and precision insights to deliver seamless, personalized omnichannel experiences that create preference and drive growth. Our extensive capabilities in direct-to-consumer services enhance efficiency and optimize revenue potential.
  • Integrated Communications Providers

    Transform to meet demand

    The pressure to meet demand for network services has never been greater. Intelligent, software-driven networks are the key to operating more cost effectively while powering new revenue models for growth. We help carriers transform into multi-service providers through management consulting, digital integration and personalized business services.
  • Wireless

    Create definitive experiences

    Consumers expect access to high-speed connectivity anytime. As 5G rolls out, it’s driving the advent of broadband everywhere and creating demand for new forms of services—in the home and on the go. Our teams partner with wireless carriers to deliver on consumer expectations in digital technology planning, networks and testing as well as improved billing and order fulfillment.
SHOWCASE

Featured work

COMMUNICATIONS

Chatbots cut call center volume by 16%
READ MORE

COMMUNICATIONS

Simplified processes and Agile-DevOps save $500 million
READ MORE

COMMUNICATIONS

Telco boosts its net promoter score (NPS) 10 points in one year
READ MORE
THOUGHT LEADERSHIP

Latest thinking

Catering to 'Generation Now': Making digital connections intelligent, personal and always-on
Discover how Gen Y and Gen Z approach connectivity, content and commerce. Our research uncovers new details on attitudes and expectations.
READ MORE
Software engineering: Designing a better CX 
Innovations in software engineering are the key to enhancing business agility and rapid design of extraordinary experiences and cutting-edge products.
READ MORE
Agility in a remote environment: Adapting collaborative processes
Today’s emphasis on remote work puts Agile newcomers in a high-pressure, learn-as-you-go environment. We recommend steps for making the development methodology work in a virtual world.
READ MORE

Turn customer journeys into predictive insights

PLAY VIDEO
Achieve hyper-personalization and predictive, actionable insights

See how our innovative Customer Journey Analytics solution helps deliver richer experiences that increase value.

WATCH DEMO
Operate with agility in an unpredictable marketplace

Cognizant Marketing Operations helps your communications company identify cost-effective approaches for delivering relevant experiences with speed, scale and repeatability.

LEARN MORE

Digitally Cognizant

VISIT THE DIGITALLY COGNIZANT BLOG
PRESS ROOM

In the news

CHECK US OUT

See All Cognizant News

Stay on top of what's happening across Cognizant.

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COMMUNICATIONS MANAGEMENT

Leadership

Ajmal Noorani

Markets Leader for Communications, Media & Technology

Ajmal Noorani, Markets Leader for Communications, Media & Technology

Tiran Dagan

Chief Digital Officer for Communications, Media, Publishing and Marketing segments

Tiran Dagan, Chief Digital Officer for Communications, Media, Publishing and Marketing segments

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing. 

Let’s talk about how digital can work for your business.

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