Intelligent Operations

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Intelligent Operations

Engineer your boldest operations yet—built to sense, decide, act and deliver

Powered by AI, IoT and Neuro® Edge

Cognizant helps asset-intensive industries modernize operations—connecting data, systems and people across the value chain to reduce risk, unlock efficiency and drive resilient growth at scale.

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<h3>Reimagine your operations for what’s next</h3> <p>Today's businesses face mounting pressure to move faster, reduce risk and respond in real time. That takes more than digital tools—it demands intelligent, integrated operations.</p> <p>Cognizant helps engineer new value across your operations, assets and teams by combining industrial expertise with AI, IoT, automation and analytics. We unlock performance gains, engineer resilience and open new avenues for growth through predictive maintenance, real-time monitoring, intelligent workflows and digital twins—without ripping and replacing existing systems.</p> <p>From the shop floor to the grid, we partner with manufacturers, oil and gas companies, utilities, energy firms and pharma leaders to modernize critical infrastructure and engineer sustainable and adaptive operations, transforming fragmented systems into intelligence-driven performance engines built for what’s next.</p> <p>By understanding the human element of change, we deliver solutions that your teams embrace, moving your business forward.</p>

Transform your operations

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Overview

OUR IMPACT

Real-world business outcomes—fueled by intelligence, built for impact

<h2>30%</h2> <p>reduction in operational costs, achievable through automation-first execution.</p>

<h2>70%</h2> <p>reduction in overall deployment efforts per production line.</p>

<h2>80%</h2> <p>reduction of support costs with a custom manufacturing execution systems (MES) platform.</p>

<h2>$3-5M</h2> <p>saved per plant through global digital factory rollout.</p>

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Our impact

“We're pleased to partner with Cognizant as we look to accelerate the global transformation of our core technology infrastructure. Cognizant differentiated itself from other providers with its clear focus on client centricity, transformation, flexibility and a future-ready solution.”

Sarah Aronovici, McCormick's VP IT Service & Solution Delivery

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CORE CAPABILITIES

<h3>Transforming operations across sectors</h3> <p>From trapped data to enterprise intelligence—Cognizant delivers full-stack capabilities to rewire operations for scale, efficiency and resilience.</p> <p>With hundreds of transformation projects and deep industry expertise, we help you modernize core systems across smart manufacturing, smart grid and supply chains—combining generative AI, IoT, cloud, edge and domain expertise to engineer real-time, data-driven performance.</p>

Industrial data intelligence
Industrial infrastructure modernization
Integrated systems thinking
Scalable accelerators

Industrial data intelligence

Many industrial firms struggle to even access the data they already have, trapped in legacy systems, fragmented platforms and outdated assets. We help you take control of your entire data lifecycle and turn data into strategic intelligence.

Capture, classify and contextualize structured and unstructured data across the full asset lifecycle
Break silos by integrating IT and operational technology (OT) data into a single source of truth
Use AI and analytics to uncover trends, automate root cause analysis and recommend actions
Enable real-time decisioning and monitoring with digital twins, dashboards and predictive models

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Industrial infrastructure modernization

Is aging infrastructure holding you back? We help modernize your industrial systems—blending legacy reliability with the agility of cloud, edge and AI—to drive performance and future-proof operations.

Seamlessly integrate new tech with existing systems to unlock productivity
Enhance visibility and control with IIoT, agentic AI and cloud-native architectures
Automate routine tasks, reduce waste and boost compliance using next-gen orchestration tools
Build a resilient, scalable foundation for long-term growth and transformation

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Integrated systems thinking

We connect the dots across people, processes and platforms, so you can break down silos, accelerate innovation and deliver end-to-end performance improvements—at every layer of operations.

Align IT and OT for seamless data and workflow integration
Identify system-wide improvements to increase speed, quality and sustainability
Deploy integrated solutions, from control systems to cloud platforms, with end-to-end accountability
Deliver measurable outcomes working with a single partner for strategy, delivery, deployment and ongoing support

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Scalable accelerators

Our industry tested suite of proprietary solution enablers—OnePlant™, Cognizant Asset Performance Excellence and more—help simplify complexity, fast track deployment and accelerate intelligent operations across IT and OT. These platforms consolidate data, orchestrate systems and enable real-time decision-making—powering transformation with speed, precision and measurable outcomes.

With these accelerators, you can:

Deploy solutions up to 4x faster at one-fifth the cost of traditional custom builds
Embed predictive analytics, gen AI models and retrieval-augmented generation (RAG) to drive faster, context-aware decision-making
Run autonomous systems and remote operations with AI-driven orchestration tools
Boost uptime and performance with prebuilt diagnostics and automation frameworks
Unify and contextualize IT, OT and engineering data for AI-driven insights
Scale faster with Industry 4.0 aligned platforms that cut risk and time-to-value

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Core capabilities

<h3>Engineering next-level performance</h3> <p>From asset management and manufacturing execution to workforce agility, we help clients improve uptime, efficiency and responsiveness. Our solutions are designed to integrate with systems like enterprise asset management (EAM), MES and manufacturing operations management (MOM)—and extend their value through data, AI and automation.</p>

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Operational excellence

Improved throughput and real-time responsiveness --

Unlock measurable improvements in efficiency and quality through gen AI powered process automation, digital twins and intelligent orchestration. From reducing waste to increasing throughput and accuracy, we engineer smart operations built for continuous performance.

Asset performance

Smarter energy, equipment and material utilization

Drive uptime, safety and efficiency with AI-driven condition monitoring, predictive diagnostics, digital PLM and intelligent systems for asset traceability and lifecycle management. From energy optimization to proactive asset maintenance, we help reduce emissions, cut downtime by up to 50%, lower costs of ownership and support your net-zero goals.

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Resource optimization

Maximize workforce capacity and operational agility

Optimize workforce deployment, inventory levels and lifecycle investments through AI-based scheduling, simulation and real-time analytics. Designed for scale, our solutions help you align resources with dynamic demand and residence goals.

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Let’s talk possibilities

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WHY COGNIZANT

<h3>What you’ll unlock with Cognizant</h3> <p>Cognizant helps you turn complex operations into connected, resilient and insight-led capabilities—improving outcomes at every level.</p>

Lower operational cost and faster time-to-impact

Achieve up to 30% cost reduction with automation-first execution, intelligent data integration and frameworks proven to deploy 4x faster at one-fifth the cost—accelerating time-to-value without compromising quality.

Future-ready operations engineered to evolve

Build resilient, scalable operations with architectures designed for high availability, seamless orchestration and adaptability to shifting business demands—supporting multi-region expansion and evolving workloads.

Cybersecurity embedded for continuous protection

Safeguard environments with end-to-end coverage—delivered through state-of-the art OT security labs, zero trust frameworks and real-time monitoring. We help clients mitigate risk, validate solutions and future-proof operations—aligned to NIST, ISO 27001 and IEC 62443. From edge to cloud, our approach enables secure transformation—without compromising innovation.

Empowered adoption, governance and sustained impact

Accelerate transformation with advisory-led frameworks, multilingual training and structured change management—minimizing disruption, fostering lasting adoption, so your teams are equipped to embrace innovation and unlock new value at every stage.

Regulatory-grade execution and real-time compliance

Tap into globally certified MES, IoT, cloud, IT/OT expertise—with deep experience in regulated sectors, supporting mission-critical performance with confidence. Strengthen regulatory readiness, emissions tracking and transparency with traceable systems and contextual dashboards—enabling ESG-aligned operations.

Accelerate innovation and scale with confidence

270+ global delivery centers across 45+ countries and a proven three-shore delivery model, we help you codevelop, prototype and industrialize solutions faster. Our manufacturing innovation, ER&D, embedded systems labs and industry testing centers across India, Germany, Japan, Poland and North America enable rapid innovation, cut time to market and scale engineering outcomes.

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Why Cognizant

See how Cognizant can help you lead

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OUR PARTNERS

<h3>Meet our network of global partners</h3> <p>Backed by a global ecosystem of leading partners shaping the next era of smarter operations.</p>

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Our partners

Built for IT/OT convergence. Powering the factory of the future.

Cognizant and Omron’s multilayered partnership brings together best-in-class deep industrial automation expertise and end-to-end digital engineering to accelerate Industry 4.0 outcomes. From edge-to-cloud integration and carbon footprint reduction to predictive maintenance and smart material handling, we are uniquely positioned to help clients cocreate the factory of the future with faster deployment, proven playbooks and global engineering labs to scale innovation with confidence.

Explore more

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FEATURED WORK

<h3>Connected operations in action</h3> <p>Explore how industrial leaders are transforming performance, resilience and innovation with Cognizant.</p>

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Major US heavy equipment manufacturer

Increased and accelerated data accessibility from weeks to hours and can now support two million machines.

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Global Fortune 500 manufacturer

Delivered 80% support cost saving with a custom MES platform driving real-time visibility and control.

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Giant energy company

Established an automation center of excellence that delivered $10M savings by automating 75% of key utility operations.

Global pharma manufacturer

Saved 4K+ person-hours through smart manufacturing and workflow digitization.

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Featured work

Start your impact story

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NEWS AND INSIGHTS

<h3>Latest news and insights</h3> <p>Stay one step ahead. Explore the latest insights, trends and news shaping the world of IoT and engineering.</p>

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News and insights

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OMRON and Cognizant partner to revolutionize manufacturing with unique one-stop IT-OT integration

This collaboration includes Cognizant being chosen as the engineering partner for OMRON’s Industrial Automation Business (IAB) products.

Read the news

Cognizant to Launch Neuro AI Platform with NVIDIA to Accelerate Enterprise AI Adoption

Built on NVIDIA AI, the platform enables multi-agent systems, tailored LLMs and digital twins to drive scalable, cross-industry AI transformation.

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Cognizant identified as a leader in the HFS Horizons: IoT service providers

Recognized for global scale, strategic impact and transformative IoT delivery—Cognizant earns top-tier Horizon 3 Leader status from HFS.

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LEADERSHIP

<h3>Leading the way</h3> <p>Meet the minds driving what’s next in intelligent operations—bold vision, real impact.</p>

Ratna Sarma

Global Head, Smart Manufacturing

Sharath Prasad

AVP, Intelligent Operations

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Leadership

<h3>Ready to engineer what’s next? Let’s talk.</h3> <p>Modernization is more than an upgrade—it’s your competitive advantage.</p> <p>Cognizant helps you simplify complexity and scale with confidence. Let’s discuss your operational goals.</p>

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Contact

<h5 style="text-align: center;"><span style="font-weight: normal;"><span class="text-white">Find out what more we can do for you and your business</span></span></h5>

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