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DIGITAL HEALTHCARE

Care experiences that consumers expect

Care experiences that consumers expect

Digital health plans deliver strong consumer engagement, drive enrollment and retain members

Our latest health plan member survey reveals insights to increase adoption, build engagement and ensure return on digital investments.

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In healthcare, meeting next-generation consumer expectations means delivering whole-person care and creating unified experiences, across physical, digital and stakeholder silos. To achieve success, Cognizant helps organizations modernize foundational IT infrastructure and move to an ecosystem-based operating model that prioritizes collaboration, agility and resilience while delivering the care experiences that consumers demand - anytime, anywhere.

Health plans deliver engaging digital customer experiences

Our member survey reveals insights to help payers increase adoption, build stronger engagement and ensure optimal ROI.

DOWNLOAD THE REPORT ▷

Health plans deliver engaging digital customer experiences

Our member survey reveals insights to help payers increase adoption, build stronger engagement and ensure optimal ROI.

DOWNLOAD THE REPORT ▷

BUSINESS INTELLIGENCE

Recently published insights

BLOG
How to create a healthcare experience that breaks all boundaries

Healthcare players that embrace AI and modern platforms can deliver healthcare experiences that span organizational, physical and digital boundaries.

WHITEPAPERS
The work ahead in healthcare: Digital delivers at the frontlines of care

The pandemic has clarified the role and value of digital technologies and approaches for healthcare providers, according to our recent study. Providers are using AI and intelligent machines to personalize care and change how care is delivered.

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WHITEPAPERS
The work ahead for healthcare payers: Gaining a foothold in the digital health future

Healthcare insurers need to continue applying intelligent automation and overcome skills gaps to realize expected digital gains, according to our recent research.

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Your partner in the cloud

Cognizant can help you leverage cloud to create exceptional customer experiences and improve time to market.

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Your partner in the cloud

Cognizant can help you leverage cloud to create exceptional customer experiences and improve time to market.

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DRIVEN BY RESULTS

Delivering value-centered care

We solve healthcare’s toughest challenges. We can help you with yours.

A leading healthcare company
RESULTS
A leading healthcare company

uses AI to spot drug-seeking behavior.

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A leading US-based retail pharmacy and PBM
RESULTS
A leading US-based retail pharmacy and PBM

cuts healthcare plan timelines by 50%.

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A US-based healthcare system
RESULTS
A US-based healthcare system

improves service delivery with a modern IT backbone.

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A major healthcare provider
RESULTS
A major healthcare provider

uses AI and machine learning to deliver cohesive, holistic care.

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HEALTHCARE ECOSYSTEM

Targeted solutions

Engage with our business and technology experts for more information on solutions that will help you address today’s challenges while preparing for the future.

TriZetto® Learning Services

In today’s dynamic healthcare environment, it’s challenging to maintain a skilled workforce. Organizations that flourish are the ones that embrace learning as a core competency.

TriZetto® Healthcare Products

Cognizant’s TriZetto Healthcare Products help you drive administrative efficiency, improve quality of care, and improve member and patient experiences.

Virtual Health Solutions

Healthcare is transforming with expanded services beyond office visits. Deliver the anytime, anywhere care that patients and members expect with powerful offerings from Cognizant.

Consulting

Cognizant’s services address the industry trends and market forces that drive business and IT decision-making—from rethinking new business models to enabling digital innovation.

Accreditations

Cognizant has received accreditations from URAC in Health Utilization Management and Workers' Compensation Utilization Management.

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let's talk about how digital can work for your business.


*Disclaimer

Hype Cycle for U.S. Healthcare Payers, 2021, Bryan Cole, Jeff Cribbs, Mandi Bishop.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. The report was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.