Any problem with billing customers can have far-reaching effects. Not only does it jeopardize relationships with the customers in question, but it also puts growth and expansion at risk.
One diversified life sciences company was struggling with its nonstandard billing requirements and legacy systems. Because of these obstacles and performance issues from outdated technology, the company could not fully automate billing. It experienced errors, late invoices and increasing costs due to the manual work and lengthy processing involved. As it hoped to grow, the company sought a solution and partnered with us.