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US Utility Upgrades Security to Turn Back Threats, Ensure Compliance

The Challenge

A U.S. public utility wanted to modernize inefficient and cumbersome manual processes in its security infrastructure so it could block cyberthreats in real time, while ensuring regulatory compliance and reducing IT costs. The company’s application and infrastructure were hosted by an external provider in a shared data center, limiting its ability to align modifications and upgrades with changing business needs.

Our Approach

The company engaged Cognizant's utilities digital expertise to modernize its security infrastructure with sophisticated tools and processes to enhance infrastructure visibility and provide day-to-day reporting of all security activity. We implemented endpoint protection, advanced malware protection, next-generation firewalls and intrusion prevention tools. By deploying these tools prior to migration, we ensured a rapid transition and seamless integration.

We then migrated business applications to a Cognizant-hosted data center. An executive dashboard, fed by the integrated suite of tools, provides visibility into all threats, alerts and actions in the environment, so threats can be blocked immediately. Real-time visibility has reduced the time to identify and block threats from two days to four hours. We also implemented a role-based auto-provisioning tool.

Streamlining Security Functions, Ensuring Compliance and Reducing Audit Risk

By enabling continuous measurement and replacing error-prone manual activities, the utility has saved time, reduced auditor intrusion and eliminated manual errors, helping to ensure best practices that live up to regulatory scrutiny.



remote offices integrated into hosted data center


yearly savings in provisioning costs

$3 million

annual reduction in IT costs