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Leading Healthcare Services Provider Gets an HRMS Upgrade

The Challenge

A leading healthcare services provider for the elderly had been using PeopleSoft V8.3 as its human resource management system (HRMS) platform for over a decade. However, because Oracle had discontinued support for this version, the company wanted to reimplement its PeopleSoft system in V9.2. The company also wanted to phase out its use of third-party products.

Our Approach

Following an exhaustive fit/gap analysis for new PeopleSoft V9.2 functionalities, Cognizant first decommissioned and replaced boundary legacy applications to reduce integration needs. We then leveraged V9.2-delivered functionalities to standardize human capital management business processes. Among the tools we used were:

  • Configuration Template Generator, to reduce template generation time from over an hour to less than five minutes
  • Data Scrambling Utility, to scramble data effectively and quickly
  • Recruitment Data Cleansing Utility, to ensure a cleaner and efficient hiring process
  • Security Matrix Generator, to accelerate security mapping and finalize the security structure for go-live
An Upgrade to UX, Productivity and Decision-Making

The company’s HRMS upgrade has enhanced the user experience, thereby increasing productivity in day-to-day operations. The upgrade has also improved decision-making capabilities by leveraging work centers and dashboards.

V8.3 to V9.2

upgrade to PeopleSoft HRMS platform


faster configuration templates


experience for internal and external users