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BANKING

DevOps Website Solution Eliminates Errors and Improves Time to Market


The Challenge

As part of a multi-year digital transformation and cost-reduction effort, one of the world’s largest U.S.-based financial services organizations wanted to automate the deployment of new configurations to its multiple customer-facing credit card websites. One major challenge: managing and supporting changes to these sites. The company asked Cognizant to develop a solution for Akamai, its third-party content delivery network provider, to improve the performance and availability of its sites. The ultimate goals: Improve time to market, reduce errors and lower costs.


Our Approach

Cognizant's banking tech experts identified challenges in the system and proposed a solution that leverages application programming interfaces (APIs) using configuration as code principles to automate development and deployment through continuous integration/continuous development (CICD). We developed an orchestration layer on top of Akamai’s API that integrates with the company’s CICD tools to create a template that would work across all three environments.

Instead of managing quality assurance (QA) and production configurations annually through the Akamai portal, the orchestration layer enables Cognizant to move configurations from development to QA to production, testing and making changes only in the development environment. This eliminates the need to repeat testing and make changes in QA and production—without duplicating effort, defects or manual errors.

Configuration Template Works Across All Environments

With a new DevOps content delivery solution in place, the company’s application teams can now quickly make changes, test and deploy configurations with confidence, knowing that the deployment will go smoothly and lead to greater customer satisfaction.

75%

faster time to market

60%

reduction in manual effort

$500,000

savings in cost of changes


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