carrot carrot carrot Change Centers x cognizanti collaborators create-folder Data Science Decisive Infrastructure download download edit Email exit Facebook files folders future-of-work global sourcing industry info infographic linkedin location Mass Empowerment Mobile First our-latest-thinking pdf question-mark icon_rss save-article search-article search-folders settings icon_share smart-search Smart Sourcing icon_star Twitter Value Webs Virtual Capital workplace Artboard 1

Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

DELIVER MODERN RETAIL EXPERIENCES

Digital channels deliver more customers

Digital channels deliver more customers

New shopping behaviors push retail leaders ahead

Against long odds, category-leading retailers found ways to deliver during the pandemic. Next up is readying for the post-vaccine era.

LEARN MORE

The pace of change across retail is dramatic, with far more sales happening online. Cognizant research shows retailers with exceptionally strong revenue growth derive a higher percentage of sales from digital channels. The digital mandate is here and there is no time for delay.

Your partner in the cloud

Cognizant can help you leverage cloud to create exceptional customer experiences and improve time to market.

LEARN MORE ▷

Your partner in the cloud

Cognizant can help you leverage cloud to create exceptional customer experiences and improve time to market.

LEARN MORE ▷

DRIVEN BY RESULTS

Experience makes a difference.

Helping you serve the changing needs of your customers, today and into tomorrow.

A leading player in the retail and consumer goods sector
RESULTS
A leading player in the retail and consumer goods sector

creates a modern digital workplace and saves 70% capex with cloud.

LEARN MORE
One of the world’s largest pawn companies
RESULTS
One of the world’s largest pawn companies

re-architects a legacy POS system to change in-store CX and drive new sales.

LEARN MORE
A leading U.S. luxury retailer
RESULTS
A leading U.S. luxury retailer

achieves a 3X higher conversion for personalized shopping experiences.

LEARN MORE
RETAIL ECOSYSTEM

Targeted solutions

Cognizant's Retail practice helps retailers turn today's pain points into new business opportunities.

  • Cognizant® Adaptive Spaces™

    REIMAGINED PHYSICAL SPACES

    Transform the way customers interact with your business spaces—and turn your physical space into a differentiator, not a drain on your resources.
    LEARN MORE
  • OMNICHANNEL

    OMNICHANNEL JOURNEYS

    Finding the right mix of stores, mobile, digital marketing and CRM capabilities is unique to each retailer. Establish your unique path for your brand, based on customers, competitors, and physical and digital assets.
    LEARN MORE
  • DIGITAL MERCHANDISING SOLUTIONS

    CUSTOMER-FIRST MERCHANDISING

    Successful merchandising is a mission-critical retail function that is part art, part science. It requires detailed planning, optimized business processes, data mining and analytics, while allowing the flexibility to react to market conditions.
    LEARN MORE
  • RETAIL STORES

    RETAIL SUCCESS

    New workforce and task management solutions can help you create more stores that attract shoppers and inspire loyalty. Build in success by tackling key store operations challenges such as customer service, loss prevention and back-end operations.
    LEARN MORE
  • SUPPLY CHAIN

    SUPPLY CHAIN MANAGEMENT

    Rewrite your supply chain into one that is more flexible and responsive. Position your business to deliver the seamless, flexible retail experience that today’s global, always-connected shoppers demand.
    LEARN MORE
  • RETAIL ENTERPRISE SERVICES

    RETAIL ENTERPRISE SOLUTIONS

    Whether you need foundational packages to support merchandising, point-of-sale or warehouse management, or optimization solutions, Cognizant combines deep retail and program management expertise and implementation best practices to ensure you get the highest quality solution in the most cost-effective manner.
    LEARN MORE
  • OMNICLOUD OMS

    DISTRIBUTED ORDER MANAGEMENT

    Implement newer omnichannel commerce strategies with reduced time-to-market and faster ROI. Transform your core systems and take a key foundational step in reaching customers effectively across all touch points.
    LEARN MORE

Launching into Virtual Space

An immersive destiny awaits in cyberspace—for the future of work, play and everything in between.

LEARN MORE ▷

Launching into Virtual Space

An immersive destiny awaits in cyberspace—for the future of work, play and everything in between.

LEARN MORE ▷

BUSINESS INTELLIGENCE

Recently published insights

PERSPECTIVES
Retail & consumer packaged goods: On different paths to better software experiences

The ability to quickly develop and deploy software is central to commercial success. Read how retailers and consumer packaged goods companies can put software engineering at the heart of their businesses.

PERSPECTIVES
Designing better software-driven retail experiences

The ability to quickly develop and deploy software is central to commercial success, especially in the retail industry in these challenging times. Learn how retailers can put software engineering at the heart of their businesses.

VIEW PERSPECTIVES
PERSPECTIVES
The safer workplace: Reopening factories, distribution centers and stores

We explore the top challenges that businesses face as they bring employees, customers and visitors back to facilities—and offer a roadmap for success.

VIEW PERSPECTIVES

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let's talk about how digital can work for your business.