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Intuition engineered®
At Cognizant, we help our clients do what others can’t—operate with human insight, but at superhuman speed. So they get ahead. And stay ahead.
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Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.
LOOKING AHEAD
Reinventing the customer experience
What does it take for T&H companies to compete post-pandemic?
It’s not what you might think. Re-staffing is a priority across the travel and hospitality industry. For companies looking to lead the way out of the pandemic, that’s only step one.
Learn moreAs the travel and hospitality industry looks to rebuild, digital may be its saving grace. From chatbots to self-learning booking platforms, providers can create new momentum that both pleases customers and trims costs. We help you explore multiple paths forward and craft a digital strategy for the post-pandemic world.
The travel & hospitality segments we serve
Benefit from our experience.
We prepare leaders for what’s coming next. We’re ready to help you.
Targeted solutions
Smart solutions that help providers transform for the digital age.
Cognizant® Adaptive Spaces™
Turn your physical space into a differentiator, not a drag on your resources.
Cognizant® OrderServ®
Deliver an omnichannel experience that integrates orders with every aspect of your business.
Recently published insights
Resetting the table for food services
Recovering from the pandemic, industry leaders must be open to digital insights that adapt to new customer behaviors, regulations and operating requirements.
Achieve unmatched user experiences with conversational AI
The travel and hospitality industry is among those leveraging intelligent virtual assistants and chatbots to serve up personalized concierge experiences.
A room with a view … forward
The pandemic hit the hospitality industry hard, but IHG Hotels & Resorts is well positioned for a recovery.
Digitally Cognizant Blog
Take the first step
Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.
Let’s talk about how digital can work for your business.