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Travel & Hospitality
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As the travel and hospitality industry looks to rebuild, digital may be its saving grace. From chatbots to self-learning booking platforms, providers can create new momentum that both pleases customers and trims costs. We help you explore multiple paths forward and craft a digital strategy for the post-pandemic world.

DEPTH OF EXPERTISE

The travel and hospitality segments we serve

Aviation

Improve the travel experience while enhancing operational efficiency, improving safety and driving sustainable growth.

Restaurants and food services

Strengthen your brand and engage your customers in new ways. Become more efficient and customer-centric.

Hotels and real estate services

Transform real estate and hotel services to deliver real value to your customers, while improving time-to-marketing and reducing costs.

Explore how modern business process services can help accelerate growth for travel and hospitality clients.

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DRIVEN BY RESULTS

Benefit from our experience.

We prepare leaders for what’s coming next. We’re ready to help you.

RESULTS

An international airline

RESULTS

An international airline

improves customer experience with a virtual agent in the contact center.

TRAVEL & HOSPITALITY ECOSYSTEM

Targeted solutions

Smart solutions that help providers transform for the digital age.

Cognizant Adaptive Spaces

Turn your physical space into a differentiator, not a drag on your resources.

View solution
Cognizant OrderServ

Deliver an omnichannel experience that integrates orders with every aspect of your business.

View solution
BUSINESS INTELLIGENCE

Recently published insights

INSIGHTS BLOG

Rejuvenating leisure travel with a more holistic experience

To rebuild post-pandemic, travel and hospitality businesses need to build an experience ecosystem that encompasses both customers and employees.

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INSIGHTS BLOG

The top three disruptive travel and hospitality trends to watch through 2023

From a digital concierge to the metaverse and beyond, we explore three of the most important and interesting trends reshaping the travel and hospitality industry today.

Know more

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.