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As the travel and hospitality industry looks to rebuild, digital may be its saving grace. From chatbots to self-learning booking platforms, providers can create new momentum that both pleases customers and trims costs. We help you explore multiple paths forward and craft a digital strategy for the post-pandemic world.

DEPTH OF EXPERTISE

The travel & hospitality segments we serve

Explore how modern Business Process Services can help accelerate growth for travel & hospitality clients.

DRIVEN BY RESULTS

Benefit from our experience.

We prepare leaders for what’s coming next. We’re ready to help you.

RESULTS

An international airline

improves customer experience with a virtual agent in the contact center.

TRAVEL & HOSPITALITY ECOSYSTEM

Targeted solutions

Smart solutions that help providers transform for the digital age.

Cognizant® Adaptive Spaces™

Turn your physical space into a differentiator, not a drag on your resources.

Cognizant® OrderServ®

Deliver an omnichannel experience that integrates orders with every aspect of your business.

BUSINESS INTELLIGENCE

Recently published insights

INSIGHTS BLOG

Rejuvenating leisure travel with a more holistic experience

To rebuild post-pandemic, travel and hospitality businesses need to build an experience ecosystem that encompasses both customers and employees.

INSIGHTS BLOG

The top 3 disruptive travel and hospitality trends to watch through 2023

From a digital concierge to the metaverse and beyond, we explore three of the most important and interesting trends reshaping the travel and hospitality industry today.

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Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.