Thought leaders share their insights on the new performance imperatives for the age of AI including organizational genetics, dynamic processes, experimentation and purpose-built partnerships. Watch the videos.
Embrace the AI-powered future
Is your enterprise prepared to lead in the new wave of AI-driven operations transformation? As generative AI inspires businesses to rethink how they create value, innovate, and grow, you need a partner who can guide you through the change – confidently and responsibly.
Let's collaborate and harness the exciting potential of new technologies, data and human ingenuity, so your organization can embrace the AI-powered future and reap the benefits, faster.
We are partnering with visionary businesses to radically improve business operations through innovation and a new level of human and machine collaboration.
AUTOMOTIVE
Helping call center agents improve speed and customer satisfaction
AUTOMOTIVE
Helping call center agents improve speed and customer satisfaction
Creating a gen AI agent-assist technology that provides step by step guides, pre-written customer emails, guidance for chat responses, and remediation recommendations.
MARKET RESEARCH
Automating media- and brand- intelligence for increased sales
MARKET RESEARCH
Automating media- and brand- intelligence for increased sales
Gen AI solution for brand intelligence that automates the scanning of media and social channels for brand and product sentiments, analyzes, and quickly delivers stronger buyer intelligence for sales and marketing campaigns.
BPS and automation services
As a business operations partner to some of the largest digital pioneers in the world, we operate at the frontier of the new. We combine our distinctive expertise in powering modern operating models with industry depth and our leadership in process and IT automation to help your business transform operations, stay relevant and thrive.
Adding 2,000 IPA bots and an automation center of excellence for collaboration helped an insurer save $40M annually and boost capacity by 43M+ claims per year.
To explore performance imperatives for an era of pervasive AI, Cognizant spoke to business leaders and subject matter specialists about four areas experiencing tectonic shifts: organization and people, experimentation for innovation and new revenue streams, partnership ecosystems and operations.
Generative AI and the future of work: what businesses need to know
Generative AI will change how we work by acting behind the scenes to pull together all aspects of the business and provide a unified access point for consumers and employees alike.
The #1 technology for sustainability: intelligent automation
From our recent Deep Green research, there is a clear path for how businesses can emerge as sustainability leaders to meet the needs of a changing world.
The modern operations opportunity for a future-ready business
Modern operating models are built on processes that are fast, efficient and human-centric. Cognizant’s analysis of recent Economist Impact research shows that businesses are taking a fresh look at their operations and seeking to turn processes into agile, data-driven experience engines.
How digitally modern processes make great experiences
At a time when experiences are everything, automating processes for speed, intelligence and fluidity will constitute a significant competitive advantage.
We partnered with independent analyst firm HFS to find out what leading Finance organizations are doing better than the competition to drive business. Learn what it takes to join their ranks.
Closing the loop: how businesses can embrace the circular economy
Circular business models design out waste. Learn more about how the circular economy can help you better prioritize healthy business, social and environmental outcomes
Read Everest Group’s research, Intelligent Automation (IA)—How much is your dollar worth?, on how to measure your total cost of ownership and maximize your return on investment.
Cognizant Business Process Services wins 13 Brandon Hall awards
We are excited to announce that Cognizant Business Process Services’ Learning and Development team has once again garnered 13 awards across eight distinct categories at the prestigious Brandon Hall Group HCM Excellence Awards 2023.
Cognizant has been designated a Leader in the Everest Group Capital Markets Operations PEAK Matrix® 2023
Top financial institutions rely on Cognizant to digitally transform and run seamless operations delivery with impeccable client service to meet their ever-evolving business realities. See why Everest Group awarded us high marks for scope, value, vision, strategy and delivery footprint.
Cognizant named a Horizon 3 Market Leader in HFS Automation Services Providers report
Cognizant was named one of the five providers helping organizations transform their operations by unearthing new sources of value to drive growth and manage risks.
Cognizant named an Everest Group PEAK Matrix® Leader for Intelligent Process Automation Providers 2022
We achieved highest ratings for vision and capability. Our clients cite our advisory services including organizational change management and advanced technical accelerators that help increase productivity.
Cognizant named a Leader in Intelligent Automation in Healthcare—Solutions PEAK Matrix® Assessment 2022
Everest Group cites several differentiators, including Cognizant’s investment in innovation as well as creating a vision and strategy for clients that help them accelerate their digital journey and get business value faster.
Cognizant named a Leader on Everest Group’s Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2022
We once again achieved the highest rating and differentiated ourselves with our end-to-end capabilities in the RCM value chain and our strong analytical and automation solutions for healthcare providers.
Cognizant named a Leader in Healthcare Payer Operations
Everest Group cites our strength in vision and strategy, scope of services such as BPaaS, focused investments in areas including automation and advanced analytics as well as our diversified delivery presence as key factors for our leadership position.
Cognizant named a Leader in The Forrester Wave™: Robotic Process Automation Services, Q2 2022
Forrester states that our digital-first, domain-focused automation approach supported by robust intelligent capabilities and accelerators enable us to deliver repeatable value across our customer engagements.
Cognizant named a Leader in Healthcare Payer BPS 2021
NelsonHall recognizes Cognizant for our ability to help clients deliver outcomes both today and while preparing for the future. Also, our investment in government programs—BPaaS models—lowers costs and empowers digital transformation.
Empower your career and future-proof your skills while you help the world’s most influential companies, including marquee Global 2000 clients and Silicon Valley heavy hitters, win with intuition. Join the industry leader.
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