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Accelerate through uncertainty

Turbulent times create opportunities for bold enterprises to leapfrog the competition by making strategic moves when others wait out the storm.
Let's collaborate and accelerate through uncertainty with confidence. We can help your organization anticipate what's next, quickly act on emerging trends and self-fund growth through efficiency.
Together we’ll simplify processes, increase productivity, harness the power of data and ingenuity and scale new ideas—fast. That’s intuition engineered.

Modern operations

Our solutions transform your operations for the new reality: new speed, new stakeholders and new imperatives.

By combining technologies like automation and AI with industry-specific process expertise and unique digital-disruptor plays, we help your enterprise adapt, act with speed and efficiency and drive sustained profitable growth.

Business outcomes and strong ROI

Some of the results we've delivered

>15%

revenue increase per transaction

600%

faster claims processing

$900M

cost savings

50%

faster time to market

50%

faster ordering processes

8X ROI

through intelligent automation

90%

increase in CSAT

BPS and automation services

As a business operations partner to some of the largest digital pioneers in the world, we operate at the frontier of the new. We combine our
 distinctive expertise in powering modern operating models with industry depth and our leadership in process and IT automation to help your
 business transform operations, stay relevant and thrive.

Cognizant Neuro®

Simplify and accelerate automation adoption, integrate and orchestrate resources and see returns faster.

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Healthcare

Understand the new playbook for growth: driving intuitive experiences, game-changing efficiency and innovation.

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Omnichannel customer care

Deliver the intuitive experiences customers demand.

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Business ops for digital disruptors

Learn to scale your business at the speed of ideas so you can pilot, iterate and operationalize new revenue streams quickly.

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Finance & accounting

Generate new business value from finance and accounting.

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Banking and financial services

Generate growth as you drive intuitive experiences, unparalleled efficiency and innovation.

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Intelligent automation services

Get your business future-ready with industry-aligned IT and process automation solutions.

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Marketing operations

Increase speed, efficiency and insights; get better marketing ROI.

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Healthcare BPaaS

Improve health plan operations with pre-integrated technology solutions, proven processes and intelligent automation.

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Retail

 

 

 

 

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Capital markets

 

 

 

 

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Insurance

 

 

 

 

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Life sciences

 

 

 

 

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Manufacturing

 

 

 

 

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Transportation & logistics

 

 

 

 

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Travel & hospitality

 

 

 

 

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Utilities

 

 

 

 

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Insights

The modern operations opportunity for a future-ready business

Modern operating models are built on processes that are fast, efficient and human-centric. Cognizant’s analysis of recent Economist Impact research shows that businesses are taking a fresh look at their operations and seeking to turn processes into agile, data-driven experience engines.

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Get more for your automation investment

Read Everest Group’s research, Intelligent Automation (IA)—How much is your dollar worth?, on how to measure your total cost of ownership and maximize your return on investment.

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How digitally modern processes make great experiences

At a time when experiences are everything, automating processes for speed, intelligence and fluidity will constitute a significant competitive advantage.

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Become a Finance Superhero

We partnered with independent analyst firm HFS to find out what leading Finance organizations are doing better than the competition to drive business. Learn what it takes to join their ranks. 

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CX success in the Metaverse: 3 critical actions

The rise of the Metaverse will bring complex customer experience challenges—and opportunities—for companies to excel.

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6 ways automation can improve risk assurance

Read how companies can significantly increase risk assurance and cut compliance costs by automating controls testing and using mainstream RPA tools with emerging AI technologies.

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Cognizant named a Horizon 3 Market Leader in HFS Automation Services Providers report

Cognizant was named one of the five providers helping organizations transform their operations by unearthing new sources of value to drive growth and manage risks. 

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HFS Horizons OneEcosystem Horizon 3 innovator. Automation Services Providers, 2022.
Cognizant named an Everest Group PEAK Matrix® Leader for Intelligent Process Automation Providers 2022

We achieved highest ratings for vision and capability. Our clients cite our advisory services including organizational change management and advanced technical accelerators that help increase productivity.

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intelliegent process automation
Cognizant named a Leader in Intelligent Automation in Healthcare—Solutions PEAK Matrix® Assessment 2022

Everest Group cites several differentiators, including Cognizant’s investment in innovation as well as creating a vision and strategy for clients that help them accelerate their digital journey and get business value faster.

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intelligent automation in healthcare solutions
Cognizant named a Leader in Everest Group Life Sciences Operations PEAK Matrix® Assessment 2022

Everest cites our end-to-end capabilities, our clinical trials and patient services solutions, as well as Cognizant Neuro for Pharmacovigilance.

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Peak matrix life sciences operations
Cognizant named a Leader on Everest Group’s Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2022

We once again achieved the highest rating and differentiated ourselves with our end-to-end capabilities in the RCM value chain and our strong analytical and automation solutions for healthcare providers.

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Peak matrix revenue cycle leader
Cognizant named a Leader in Healthcare Payer Operations

Everest Group cites our strength in vision and strategy, scope of services such as BPaaS, focused investments in areas including automation and advanced analytics as well as our diversified delivery presence as key factors for our leadership position.

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peak matrix healthcare payer operation
Cognizant named as Major Contender and Star Performer on Everest Group’s Financial Crime and Compliance (FCC) Operations—Services PEAK Matrix® Assessment 2022

Our ranking was inspired by our expanded focus areas and capabilities through providing services across the FCC value chain, increasing global footprint, doubling of delivery centers, expanded in-house and partnership-based tech and process capabilities, and for highest “value delivered” rating and shared highest ranking in “vision and strategy”.

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Peak matrix financial crome and compliance operations
Cognizant named a Leader in The Forrester Wave™: Robotic Process Automation Services, Q2 2022

Forrester states that our digital-first, domain-focused automation approach supported by robust intelligent capabilities and accelerators enable us to deliver repeatable value across our customer engagements.

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robotic process automation services
Cognizant named a Leader in Healthcare Payer BPS 2021

NelsonHall recognizes Cognizant for our ability to help clients deliver outcomes both today and while preparing for the future. Also, our investment in government programs—BPaaS models—lowers costs and empowers digital transformation.

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NelsonHall NEAT Leader
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Join our team

Interested in helping marquee Global 2000 clients and some of the best-known Silicon Valley heavy hitters transcend industry limits and accelerate growth? Join the industry leader.

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