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Modern operations for the intuitive enterprise

The playbook for growth is being rewritten. We believe the future belongs to the intuitive enterprise – a business that runs on modern operations and can anticipate and act instantly to boldly seize opportunities amid rapid change.
With the right partner, travel and hospitality companies can accelerate profitable growth, enabled by a strong core of technology-infused, insights-fueled processes, diverse talent and innovation.

Business outcomes and strong ROI

Intuitive experiences, pervasive insights, efficiency

As leaders in next-gen business process services and automation solutions, we partner with our clients to build modern operations that are fast, efficient, human-centered—and help them achieve a competitive advantage.

We use technology, data and digital disruptor plays, as well as new commercial models and co-innovation to deliver higher productivity, increased revenue, and intuitive experiences for customers and employees.

Rising above uncertainty

The ability to strategically reduce costs and invest in new revenue streams is extremely valuable in volatile times.

The implementation of modern operations enables businesses to act with insight and speed—predicting trends, identifying new growth areas and balancing efficiency with innovation.

By modernizing business operations, your organization can anticipate the steps needed to accelerate growth and scale.

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Travel & hospitality BPS and automation services

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Top 3 disruptive travel and hospitality trends to watch

From a digital concierge to the metaverse and beyond, we explore three of the most important and interesting trends reshaping the travel and hospitality industry.

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Adopting a platform strategy for growth

Organizations that deploy open platforms to expand customer capabilities and offer more modern experiences will accelerate growth initiatives, creating strategic advantages in the digital economy.

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A room with a view … Forward

The pandemic hit the hospitality industry hard, but IHG Hotels & Resorts automated with intuitive technology to operate with speed beyond the volatility.

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Join our team

Empower your career and future-proof your skills while you help the world’s most influential companies, including marquee Global 2000 clients and Silicon Valley heavy hitters, win with intuition. Join the industry leader.

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.