Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.
Innovate and Personalize
Learn why 18 of the top 60 travel and hospitality
companies work with us.
To succeed, companies must reinvent business operations and harness cloud, data, automation and AI to improve efficiency and agility. These domains help create customer-centric operations that adapt quickly to customer demands, industry trends and disruptions. Data and AI must also be leveraged to innovate and personalize loyalty programs, and lobby and guest experience.
Cognizant combines digital platforms and capabilities with proven industry expertise to help companies create engaging experiences with the lowest total cost of ownership, reducing costs and minimizing financial risks.
reduction in in-store troubleshooting for restaurants with intelligent support services
We provide services that help travel companies reinvent finance operations, enhance the customer experience and automate routine tasks at speed and scale.
Achieve new revenue-generating opportunities for your organization with next-generation customer service. We enable you to deliver proactive, predictive interactions across all your customers’ preferred channels to deliver more efficient, effective and enriched experiences.
LEARN MORETransform finance and accounting operations into a value generator for your organization. Apply next-generation digital capabilities to enhance existing investments and turn procure-to-pay, order-to-cash, record-to-report and financial planning into valuable business insights.
LEARN MORECognizant’s Digital Restaurant Order Management transforms fragmented operations. Our centralized order management, integrated point-of-sale capabilities and use of data to hyper-personalize each customer interaction are all supported by our extensive in-depth industry, business process and technology expertise. Scalable and ready-to-deploy, this solution is powered by our specialists and cutting-edge technology and can be delivered from anywhere in the world with all the capabilities of in-house staff. Plus, we’ll collaborate with your business to tailor a solution for your restaurant that maximizes revenue, reduces call abandonment and increases customer satisfaction.
LEARN MOREEnsure uptime of stores to reduce revenue leakage and employee downtime and to increase customer satisfaction. Digital store support services enable quicker issue resolution and faster checkouts.
Elevate workforce productivity by automating specific functions as well as end-to-end business operations. Leveraging leading automation platforms, we partner with you to improve workforce productivity and streamline customer experiences to drive business performance and growth.
LEARN MOREImprove campaign effectiveness to maximize value and return on investment. Utilize data-driven insights to advance and develop your products and services, resulting in increased customer satisfaction, usage and business growth.
LEARN MOREHere’s how organizations can prepare for a future of...
As the hard-hit restaurant industry eyes a future in which...
Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.
Let’s talk about how digital can work for your business.