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OMNICHANNEL FOOD SOLUTION

Cognizant OrderServ

Cognizant OrderServ

Let customers order from anywhere—any time and from any device.

Build customer loyalty with a seamless food ordering experience.

Cognizant OrderServ is an omnichannel ordering solution designed for the food services industry. Customers can order from anywhere, any time and from any device—whether they’re heading home, sitting in stadiums or boarding an aircraft. 
An end-to-end food ordering solution, Cognizant OrderServ integrates seamlessly with restaurant point-of-sale (POS) systems, kitchen display systems (KDS), master data management, payments services, loyalty, social media and other enterprise applications. It combines orders with every aspect of the business, from kitchen management to the enterprise systems that track sales and transactions.
In short, Cognizant OrderServ helps ensure flawless execution—and happy customers.
Learn more about our Travel & Hospitality solutions for your business.
Integrates seamlessly

Unifies your store’s POS, payment gateway, loyalty systems and content management systems.
Leverages analytics tools

Generates predictive and prescriptive reports by leveraging advanced analytics tools. Learns more about your customers over time.
Builds loyalty programs

Frees customers to place orders from anywhere, using any device. Helps build strong loyalty programs with targeted offers.

Latest thinking

Resetting the digital table for food services
As the hard-hit restaurant industry eyes a future where the coronavirus remains a threat, forward-looking businesses are using technology to implement changes that are often long overdue.
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AI, automation and appetites: How technology will feed the future
From how food is grown, to where and what we eat, the food industry is looking to emerging technologies to address entrenched challenges.
READ MORE
The rise of the Cloud Kitchen
Cloud Kitchens combine the agility of the food truck approach with even greater efficiency and data-driven decision-making.
READ MORE
Strangers with candy: The state of food delivery
Food delivery services are exploding. In the past five years, delivery use has grown 300% faster than dine-in at restaurants.
READ MORE
Employment in the future of food
Labor represents about 30% of the cost of running a restaurant. Cutting those costs represents tremendous opportunity for business owners and savings for their customers.
READ MORE
The tech transforming the food system
Industry 4.0 will impact every level of the global food supply chain. Here’s how.
READ MORE
SHOWCASE

Featured work

TRAVEL & HOSPITALITY

Cognizant BigDecisions® unlocks fast food insights
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TRAVEL & HOSPITALITY

Restaurant chain digitally enables its business applications
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AI walked into a restaurant and guess what happened?

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TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing. 

Let’s talk about how digital can work for your business.

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