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Shared Service Centers: Risks & Rewards in the Time of Coronavirus

Shared Services
Coronavirus
Technology
Economies
Strategic Planning

Shared Service Centers: Risks & Rewards in the Time of Coronavirus

Our recent research reveals that organizations are reassessing the pros and cons of captive services. The advantages –...

59 Minutes Read

Our recent research reveals that organizations are reassessing the pros and cons of captive services. The advantages – technology and process standardization, economies of scale and lower-cost labor – are pitted against mounting geopolitical, business continuity and innovation concerns.

As the pandemic continues to disrupt all aspects of life, companies are re-evaluating how they get work done. For many large enterprises, reassessing their use of, and future investment plans for, shared service centers is a key part of this strategic planning.

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