Generative AI—Tech to Watch

Press release | October 31, 2023

Cognizant launches Synapse initiative to provide job training to one million individuals around the globe Read more

Reinventing the world of work

Generative AI will drive dramatic change across the enterprise and transform how work gets done:

Orchestration: Gen AI agents will connect processes, systems and knowledge to complete complex tasks.
Innovation: Businesses will create powerful new strategies as gen AI surfaces insights from newly accessible data.
Decision-making: Embedded in business systems and paired with data, gen AI will help businesses turn ideas into reality.
Unification: A common, intuitive interface will replace today’s myriad interfaces and entry points.

Discover how generative AI will reshape your business and learn how to get started with your own deployment in our report “Gen AI and the future of work: what businesses need to know.”

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What’s holding back generative AI adoption?

#1

Barrier is a lack of specific software and engineering expertise.

Consider how AI will change the future of work across your organization.

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75%

Execs are unclear how they’ll integrate gen AI across legacy systems.

Find out what you need to prepare a solid data foundation for AI.

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66%

Organizations haven’t committed any resources to develop gen AI proofs-of-concept.

Explore how to plan and scale proofs-of-concept to optimize value.

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84%

Organizations feel stuck when it comes to implementation, testing and development.

Find out how Neuro AI can help accelerate gen AI adoption.

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From theory to practice: applications of generative AI

Explore the practical application of generative AI. From transforming the customer experience and supercharging marketing and sales to improving the employee experience, these real world examples demonstrate how we can turn the potential of AI into tangible business outcomes.

Our teams bring deep industry expertise, technology know-how and a consultative approach to help you navigate from these possibilities to a scaled implementation that fits your needs.

Market and competitor intelligence

Coupled with enterprise and market data, generative AI can deliver richer insights at a faster pace, to inform more effective strategic decision making.

Marketing and sales

Increase revenue and margin by using generative AI to enhance and accelerate the go-to-market experience.

Expert advice

Generative AI can greatly streamline and accelerate the provision of expert advice, where users need to interact with experts for assessment or advice on their case.

Software development

From the identification of new ideas to deploying updated software solutions, generative AI can increase creativity, quality and the productivity of software development.

Employee engagement

See how generative AI can create a more personalized, simple experience in recruiting, onboarding and development—including orienting staff, assisting with administration and accelerating learning.

Examples of our current work

Investment guidance for financial services customers

We’re helping a marquee client in financial services use generative AI to enable better experiences and outcomes by recommending investment opportunities.

Two people in discussion, with a laptop open in front of them

Personalization for banking rewards

We’re helping a global banking client use generative AI to create personalized loyalty benefits matched to cardholder favorites – like restaurants, destinations and brands.

Shorter time to market in life sciences

We’re helping a marquee life sciences client use generative AI to speed up drug development and shorten time-to-market through virtual assistants and improved clinical trial design.

Impactful cost efficiency in property and casualty insurance

We’re using generative-AI to help a global insurance client complete nearly 100% of missing claims information from complex submissions, with significant savings expected from operational efficiency and reduced claims costs.

Two women looking at a form on a clipboard

Automating brand-intelligence for media clients

We use generative AI to help our client get buyer intelligence from diverse media and social channels. This enables comprehensive brand and product sentiment analysis, improving sales and marketing campaigns.

A close up view of woman wearing eye glasses

Personalized marketing in the automotive space

We’re helping a marquee automotive client use generative AI for marketing campaigns entailing hyper-personalized recommendations.

A car saleman in conversation with customers in a car showroom

Increasing productivity for thousands of manufacturing technicians

We help maintenance engineers use generative AI to turn thousands of chat and speech documents into insights. This helps them act faster, reduce downtime and boost productivity.

A male employee in a boiler room looking at laptop screen

Faster access to research and quicker decision making in pharmaceuticals

We use generative AI to help our client access relevant medical literature faster and easier. This speeds up decision-making, eliminates frustrating manual efforts and reduces cost.

Female doctor looking through a microscope

A global responsibility

Guiding generative AI towards meaningful human progress

Earlier this year, Cognizant’s Babak Hodjat was invited to attend the World Economic Forum’s “Responsible AI Leadership: A Global Summit on Generative AI” event in San Francisco. There, he contributed to a set of recommendations intended to help stakeholders navigate the complexities of AI development and guide responsible and ethical use.

Explore the recommendations

Invention ignites ingenuity

Technological innovations breed more breakthroughs. Learn how experts are putting them to work.

Explore some of our AI offerings

AI services

Empower better, faster decision-making

AI training BPS

Fast-track AI models from concept to value

Neuro™ AI

AI and Automation for a new level of productivity

Evolutionary AI

Model and prescribe optimal outcomes

PRESS ROOM

In the news

August 02, 2023

Cognizant expands generative AI partnership with Google Cloud, announces development of healthcare large language model solutions

July 24, 2023

Cognizant and Gilead extend partnership with five-year service agreement estimated at $800 million

May 15, 2023

Cognizant launches Neuro AI platform to help companies responsibly deploy Generative AI at enterprise scale

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Let’s explore practical applications of generative AI for your business, and create impactful value—safely and responsibly.

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