Technology is rewriting the employer-employee contract. From working away at low-level rote and routine tasks, computers have risen to handle an increasingly complex array of processes. This means enterprises must grapple with a problem they’ve never faced before at scale: How to balance automation with retaining talent, fostering innovation.
Over the past decade, the role of computer skills (or digital skills in today’s terms) in the skill set sought by organizations has increased steadily, according to the Brookings Institution. In 2002, 56% of U.S. jobs required low amounts of digital skills, and 40% required medium skills, while only 5% required high digital skills. As of 2016, the tables have turned: high digital skills now comprise 23%, while jobs requiring low digital skills have fallen to 30%.