This swift shift to digital elevates the criticality of delivering engaging digital experiences. From brand, digital and mobile strategies to digital operations, organizations are struggling to keep their image strong and story consistent, while managing multiple channels, stakeholders, geographies and audiences. But each industry has unique needs that require a flexible and efficient approach that works organizationally and technologically. And every enterprise is at a different point in its digital transformation journey.
Our Digital Technology Series – "Beyond Digital Asset Management" – examines the key decision points, challenges and best practices enterprises must consider when selecting technologies that will enable them to transcend traditional digital asset management and deliver more dynamic digital customer experiences. In part VI, Jit Agarwal, Venture Leader for Cognizant's Digital Experience Management Solutions discusses key questions that executives must answer when implementing a digital asset management system that will support the delivery of delightful digital customer experiences with Stephen Powers, Vice President & Research Director for Application Development & Delivery at Forrester Research, Inc. – from identifying the role that DAM will play in the organization to identifying skill gaps and finding the right external partners.
Our previous installment covers Selecting a Digital Asset Management System to Support Digital Customer Experiences.
To learn more about digital experience management, visit www.assetSERV.com
1 Digital Accounts for Over 50% of Time Spent with Media in China, eMarketer, June 17, 2015.