For enterprises both large and small — in every line of business — staying current with digital change requires highly automated, adaptable and agile processes. Only then can organizations quickly pivot to accommodate the latest technology innovation, as well as industry and customer demands.
Historically, companies focused primarily on standardizing and stabilizing processes. In today’s digital era, agility and adaptability are fundamental tenets of corporate stewardship. These expectations oblige businesses to proactively anticipate and address escalating consumer expectations with greater speed and breadth of channels.
Simultaneously, companies must also deal with the proliferation of smart and connected devices (or “things”) that generate immense amounts of data. When it comes to reimagining their processes, here’s how companies can do just that.