As established European businesses move to enhance their competitiveness the world over, they face a host of threats – including those from more digitally adept and agile rivals. To reclaim their edge, European CIOs must remake themselves and their organizations into true catalysts of digital transformation that transcend their traditional role of “cost container” or “chief problem-fixer.”
Earlier this year, we surveyed 289 European CIOs and IT leaders in the banking, retail, manufacturing and insurance industries to understand how their roles are evolving in today’s digital environment. Our results show that many assumptions about the CIO’s role are no longer true. Study respondents believe, in fact, that by 2020, their performance as CIO will be intricately tied to their digital value contribution and digital business outcomes.