State-of-the-art. That’s the best way to describe the medical technology that U.S. physicians use every day in treating patients. But if there’s one area where healthcare has potential for innovation when compared to other industries, it is in the use of information technology.
The complexity of the healthcare system along with rising demand for services and staffing shortages has left a gap that only technology can fill. The situation, however, is changing for the health insurance side of the industry as organizations are starting to embrace new automation technology solutions to reduce cost and improve member and employee experiences.