New‑business submissions are at the heart of commercial underwriting; however, most underwriters still spend a large amount of intake time on mundane tasks. Instead of focusing on relationship building and risk consulting, they end up chasing down and validating information in myriad forms. For prospective clients accustomed to the digital dazzle of Amazon and Apple, working with underwriters who spend much of their time sifting through paperwork feels distinctly out of step.
By streamlining the submissions process, insurers can enter the modern digital age while still maintaining a high‑touch approach to underwriting. By using intelligent tools to extract information, underwriters can focus on business‑building rather than data management and case preparation. They can reinforce longstanding relationships with agents and brokers — and quote more business in less time.