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Mortgage Operations Solutions
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Digitize and modernize mortgage fulfillment

Cognizant is an international leader in traditional mortgage fulfillment, digital transformation and cost reducing component-based solutions. Our strengths are not just what we do, it is the way we do it.  
Working with us means working with a fully NMLS licensed*, mortgage outsourcer with 5,000+ associates that’s been helping mortgage lenders deliver better business outcomes for over 10 years across wholesale, retail and correspondent channels.
If you’re ready to take your business to the next level, we can help you get there.
Optimize your end-to-end lending processes

Get game-changing value from Cognizant’s unique blend of strategy, implementation and delivery services.

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Accelerating sales
Accelerating sales

Cognizant delivers on sales KPIs through analytics driven digital marketing, customer journey mapping, social media maximization and intelligent campaign management.

Modernizing fulfillment
Modernizing fulfillment

We leverage mortgage expertise, analytics and technology to provide cost-efficient mortgage fulfilment centers and high-performance mortgage operations for end-to-end mortgage engagements.

Integrating servicing & default
Integrating servicing & default

Cognizant servicing teams and call centers use customer behavior led touchpoints and omnichannel services to provide automated services that result in improved customer satisfaction rates.

Seamless due diligence
Seamless due diligence

We provide correspondent lending services that reduce manual processes and loan acquisition timelines through a customized automation for indexing, extraction and validation of documents.

Secure compliance & quality
Secure compliance & quality

We provide a full suite of audit services, resulting in minimal dependencies on client SMEs, to reduce tolerance violation and fine risk for state and federal mortgage regulations.

Latest thinking

The work ahead in banking & financial services

Banking and financial services organizations are moving beyond the basics of digital banking and one-size-fits-all services, according to our recent study.

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Banking and financial services organizations are moving beyond the basics of digital banking, according to our recent study. Using AI, automation and analytics, they aim to speed processes and deliver personalized financial wellness.
How banks can create the hyper-personalized experiences customers want

Here are three innovative ways to use customer data to create products and services individual customers want—when and how they want them.

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Open insurance: The next industry frontier

By learning from the Open Finance movement, insurers will earn new opportunities and greater consumer trust.

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3d pink and blue cubes
Cognizant wins three AI Excellence Awards 2022

We won Best Hybrid Intelligent System Solution, Best Limited Memory Automation Solution and Best Limited Memory Natural Language Process Solution.

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Cognizant Wins UiPath 2021 Partner Award

We are proud to have been selected as the Global Growth Partner of the Year at the UiPath 2021 Partner Awards.

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Leadership

Joseph Miller

Head of Lending, Intuitive Operations & Automation

Joseph Miller headshot

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.

*State Licensing – for full access to state licensing click here.­

Cognizant Mortgage Services Corporation­
Current Licenses as of June 1, 2022­

5001 Statesman Drive
Office #107 - Suite 200­
Irving, TX 75063­
Email Address – CMSCinfo@cognizant.com­
Contact # 214-459-6929­
Toll Free # 844-848-5454­
NMLS # 1687735 (www.nmlsconsumeraccess.org)­
For complaints, please contact us at # 844-848-5454 or Jay.Hinton@cognizant.com. 

CA - DBO Residential Mortgage Lending Act License | Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act | License No. 41DBO-95722