Rapidly changing market conditions and increased customer expectations require agility to respond faster and more accurately than ever before. From digital strategy to customer-facing web portals and mobile apps to back-office processes, Cognizant helps insurers transform to provide exceptional customer experience while streamlining operational costs.
Cognizant’s global delivery model enables greater responsiveness, faster time to market and an unmatched value proposition for our clients.
As a Premier Services Engagement Partner for the Guidewire PartnerConnect™ program, Cognizant has delivered some of the most complex implementation and transformation projects for our clients in the insurance industry. Our Guidewire Agile Implementation Methodology (GAIM)—complemented by cutting-edge digital engineering practices—can help property and casualty (P&C) insurers proactively respond to market disruptions by fundamentally transforming their business models.
Cognizant’s mature Guidewire practice provides insurance carriers with an efficient and cost-effective P&C transformation journey. Our end-to-end approach to Guidewire implementations leverage Guidewire assets as a catalyst to transform the entire ecosystem, connecting legacy systems while integrating new digital, cloud and infrastructure services.
Cognizant’s Advisory and Consulting services provide business and operating model definition, program roadmap definition, business case development, business process reengineering, execution strategy and program management.
We integrate human-centric digital design into Guidewire portals to optimize customer experience through sales and distribution management, marketing automation and business process management (BPM) solutions and services.
Implementation includes configuration of the user interface, business rules and workflow, as well as integration of the Guidewire suite with external systems. We also offer solution accelerators for standard integrations and integrated Center of Excellence (CoE) support.
Cognizant employs a business data migration strategy that efficiently extracts and migrates legacy data and provides report rationalization.
Our Guidewire CoE provides end-to-end testing, including systems, integration, stabilization, automation, performance and user acceptance testing. We use proprietary frameworks, tools and solution accelerators, coupled with proven QA processes and best practices.
Cognizant’s Upgrade Factory carries out technical upgrades of implemented functionality in the Guidewire application. We upgrade application databases, implement screen configurations and business rules, and build the Guidewire portion of interfaces to other applications. We use our CoE and Lab environments to upgrade the installed client Guidewire software to the new version and fully test and resolve defects.
Cognizant provides product monitoring, support and maintenance, regulatory and functional enhancements, new product rollout and merger and acquisition (M&A) integration support. We do all of this at scale.
Cognizant’s fully managed Guidewire solution, delivered via the cloud on Amazon Web Services (AWS), provides insurers with the core tools to manage the essential operations and administrative functions that support the P&C insurance lifecycle, including underwriting, policy, billing and claims. Insurers can transform operations, gain market share, and engage customers and brokers more meaningfully and seamlessly.