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FROM GUIDANCE TO EXECUTION

Guidewire Implementation Services

Guidewire Implementation Services

Rely on Cognizant for the Guidewire services you need to stay ahead of competitors.

Adapt and thrive in times of change

With Guidewire at the heart of your transformation journey, your company has what it takes to win in the digital age. But make no mistake. To attract new customers, outflank incumbents and head off insurtechs, you need a partner with exceptional capabilities relative to Guidewire operations. Missteps cost money and give competitors time to catch up.
Cognizant is the full-service consulting and services firm trusted by 7 of the top 10 insurers worldwide. Our Guidewire practice earned “Leader and Star Performer” status in the Everest Group’s PEAK Matrix report for a reason. We offer a full spectrum of capabilities, from business advisory consulting to technical implementation services. Rely on Cognizant to provide the end-to-end guidance and technical skills to maximize the return on your Guidewire investment.
Increase customer satisfaction

Settle claims faster, deliver more timely quotes and employ world-class customer service to win loyal customers for life.
Transform core processes

Improve efficiencies in core processes such as claims handling, underwriting and policy administration. Provide superior service to customers while reducing business costs.
Shrink ownership costs

Lowering your TCO is a responsibility we take seriously—from following best practices built into Guidewire products to practicing agile development.
Cognizant named an Industry Leader for Guidewire Services

Cognizant was named Leader and Star Performer in Everest Group Peak Matrix® for Guidewire Service Providers 2020. This report highlights Cognizant's key solutions, success stories and strengths that helped differentiate it in the market.

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SHOWCASE

Featured work

INSURANCE

Leading US insurer consolidates 100 legacy apps on Guidewire AWS

  • Expand
    The Challenge

    A leading U.S.-based insurance provider faced a slew of challenges associated with the legacy applications that were core to its business. Driven by a need for flexible, scalable solutions to meet business demands, and to provide more value to its customers, the company wanted to consolidate and transition the more than 100 applications deployed within its insurance workflow. The provider also wanted to avoid the infrastructure management associated with its legacy systems so it could focus on core business activities.

    Our Approach

    After an in-depth assessment of customer pain points and potential solutions, Cognizant and the provider decided to implement Guidewire on Amazon Web Services (AWS). We also recommended AWS services to enhance the scalability, high availability, disaster recovery and security of the overall implementation.

    Deploying Guidewire for our client involved building a highly available and secure implementation infrastructure with over 900 instances and more than 35 environments. We also implemented multiple infrastructure- and platform-as-a-service offerings from AWS to host the Guidewire Policy Center, Billing Center and Claims Center application suite, and created a completely automated pipeline for AWS component provisioning, application deployment and configuration.

    The implementation of this cloud solution reduced IT costs, increased visibility and improved quality of service for the provider’s end customers.

    Implementing an End-to-End Insurance Solution on AWS 

    The benefits of hosting Guidewire on AWS include: 

    • Unified pricing model
    • Improved service-level agreements and service quality
    • Improved efficiency and time to market
    • Scalable and elastic ecosystem of insurance processing applications
    • Highly automated, tool-driven execution and governance model
    • Factory model for faster deployment, supported by a proven framework
    • Better visibility into application and infrastructure performance and usage patterns

    100+

    applications consolidated in the complete insurance workflow

    Faster

    time to market

    Reduced

    IT infrastructure and operations costs

    Automated

    non-production environment

Latest thinking

How insurers bring focus to digital initiatives through a maturity looking glass
A new framework lets insurers assess their digital maturity, identify how best to move ahead, and gain insight into the practices of digital leaders to guide their own efforts.
READ MORE
The insurance AI imperative
The insurance industry is being fundamentally transformed by AI technologies. Most insurers will need to accelerate their efforts—or risk discovering that it has become too late to catch up.
READ MORE
COVID-19: Time for P&C and life insurers to give digital capabilities a tough workout
Exercising digital strengths will help insurers maintain high-quality experiences for policyholders during the pandemic while improving business resiliency.
READ MORE
Guidewire Upgrade Factory

Insurers need a strategy and process in place for implementing new Guidewire releases. Trust Cognizant with our proven upgrade process and ability to provide a foundation for innovation.

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Cognizant Center of Excellence for Guidewire Quality Assurance

Following a unique factory model concept, the Cognizant Center of Excellence for Guidewire Quality Assurance pairs quality assurance (QA) principles and next-generation QA solutions with our Guidewire product expertise.

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Helping P&C insurers meet industry challenges with the Guidewire Product Suite

Cognizant’s end-to-end approach to Guidewire transformation leverages assets from InsuranceSuite and InsuranceNow to connect legacy systems while integrating new capabilities like digital and cloud.

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Guided data conversion to Guidewire PolicyCenter™

Data conversion to Guidewire comes with its own set of challenges. Unless planned and executed by experts, there is risk of failed conversions, cost overrun, data loss and more.

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ADDITIONAL CAPABILITIES

End-to-end service capabilities

  • ADVISORY, CONSULTING & PROGRAM MANAGEMENT

    DELIVERING INSIGHT WITH EVERY PROJECT

    Cognizant’s Advisory and Consulting services help property and casualty (P&C) insurers respond to market disruptions by fundamentally transforming their business models. Our Guidewire practitioners around the world bring industry knowledge, process experience, agile methods and technology insight to every project. Services include:

    • Program roadmap definition
    • Business case development
    • Business process reengineering
    • Execution strategy
  • DATA CONVERSION AND MIGRATION

    EXTRACT AND MIGRATE LEGACY DATA

    Cognizant employs a business-focused data migration strategy that efficiently extracts and migrates legacy data. We use a time-tested reusable framework, accelerators, best practices, and a trained and certified resource pool to help insurers of any size successfully convert data from legacy to Guidewire within their planned budget and timeline. Core services include:

    • Efficient migration of legacy data
    • Business data migration strategy
    • Extraction, transformation and loading of data
    • Implementation and/or integration with DataHub and InfoCenter
    • Report rationalization and authoring
    • Audits and balancing
  • INTEGRATION & CONFIGURATION

    ACCELERATE TIME TO MARKET

    As a Premier Services Engagement Partner for the Guidewire PartnerConnect™ program, Cognizant combines strategy and process to take your organization in a whole new direction or to achieve much-needed performance enhancements. Our integrated approach to implementation and configuration includes:

    • Integration of Guidewire with external systems and web services
    • Solution accelerators for standard integrations such as ISO
    • Integrated Cognizant Center of Excellence (CoE) support
    • User interface configuration
    • Configuration of business rules and workflow
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  • MANAGED SERVICE MAINTENANCE

    REDUCE TCO AND STREAMLINE UPGRADES

    Cognizant provides best-in-class services as part of Managed Services Maintenance, including mergers and acquisitions integration support. Our focused services bring in the right blend of Guidewire product knowledge and ITIL process framework planning to reduce TCO and streamline upgrades and maintenance going forward. Core services include:

    • Production monitoring
    • Application support and maintenance
    • Regulatory and functional enhancements
    • Minor patch upgrades
    • New product and/or geography rollouts
    • Transform while Perform (TwP)
  • QUALITY ASSURANCE

    DELIVERING QUALITY AT SPEED

    The Cognizant Center of Excellence (CoE) for Guidewire Quality Assurance pairs best-in-class quality assurance principles with Guidewire product expertise using a unique factory model concept. The results are frameworks, methodologies and accelerators that ensure your Guidewire programs are defect-free, robust and ready for production.

    By focusing on optimizing cost and effort, our CoE provides important benefits for your Guidewire implementation or upgrade:

    • Gain visibility into your progress using our smart design platform and Agile methodology
    • Optimize test costs and development effort using our tools and accelerators
    • Reduce manual effort and boost cost savings with our Guidewire-specific automation framework
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  • UPGRADE SERVICES

    UPGRADE WITHOUT THE RISK

    To make the most of Guidewire software upgrades, insurers need a strategy as well as a process in place for implementing each new release. Cognizant has the talent and tools to ensure your upgrade goes smoothly. We call our process the Guidewire Upgrade Factory and follow a three-phase approach:

    1. Assessment. Our team of professionals perform a thorough assessment of your existing Guidewire implementation, identify current pain points and feature gaps, and determine what needs to be configured in the new version.
    2. Implementation. Our implementation approach is proven, tested and works on upgrade initiatives of varied sizes and complexity.
    3. Support. We provide knowledge transfer to your support team upon project completion and can also provide application support post-warranty.
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Guidewire in the Cloud

Transform your operations, gain market share and ensure scalability with Cognizant’s fully managed Guidewire solution on Amazon Web Services.

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INSURANCE MANAGEMENT

Leadership

Steve Naish

Cognizant Guidewire Markets Leader
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