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Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.
The more responsive a supply chain is, the better the customer experience.
Supply chain management has become a daunting task. Retailers must cater to a global customer base and always-connected shoppers want a seamless, flexible experience. The result is that retailers need to rewire their supply chains to be faster, more transparent and agile.
With our Retail Supply Chain solution, we help clients solve complex supply chain problems, delivering value and savings through digital transformation. Let our team show you how an integrated supply chain can create a retail experience without boundaries—and help your organization stay vital to both in-store and online shoppers.
Learn more about our Retail solutions for your business.
Latest thinking
COVID-19 learnings for consumer goods: Supply chain efficiency vs. resilience
To cope with the coronavirus pandemic, retail organizations need a holistic supply chain strategy built on a flexible and robust digital foundation that anticipates disruptions and provides proactive recommendations.
The safer workplace: Reopening factories, distribution centers and stores
We explore the top challenges that businesses face as they bring employees, customers- and visitors back to facilities—and offer a roadmap for success.
Retail’s new conundrum: Rethinking the customer experience in a world of social distancing
Due to COVID-19, the retail customer experience is undergoing a complete makeover. Here’s where brands should focus as they wisely revamp their experiences to reflect what consumers value most today and may seek in a post-pandemic world.
Transform business operations to unlock value
Retailers are challenged to deepen customer relationships, create exceptional experiences and bring digital into every function of sales, support, merchandising and finance. Here’s how Cognizant can help.
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