The internet is now the primary medium of interaction between businesses and customers. However, many businesses have discovered that they have ignored one critical demographic for far too long — people with disabilities (PWDs). A steady rise in lawsuits under the Americans with Disabilities Act (ADA), and the associated risks of not complying with the Web Content Accessibility Guidelines (WCAG), has made accessibility business-critical.
Four must-haves for website accessibility remediation:
- Understand the extent of remediation to be undertaken and identify risks of inaction
- Bring all stakeholders on-board before beginning remediation
- Test new framework for perceivability, operability, understandability and robustness before going live
- Ensure continuous accessibility by documenting best practices, performing regular audits and creating awareness
