The advanced system technology aimed at improving administration cost margins, and enabling the timely set-up of innovative products and third-party administrator groups. They also wanted to eliminate manual processes, support future scalability, and enable rapid configuration and integration of new product offerings with TriZetto Facets, TriZetto® NetworX and TriZetto Elements technology.
We replaced GHP’s existing system with the TriZetto® Facets® core administration platform for more cost-efficient processing. Next, we integrated strategic best-in-class applications, including NetworX Pricer® and TriZetto Elements®, with the core system to further enhance differentiation and competitive advantage. NetworX Pricer administers increasingly complex provider contracts, and TriZetto Elements delivers an integrated Medicare application in compliance with government mandates.
By migrating its business to the new Facets core platform using a phased approach, GHP achieved its system replacement and team adoption on time and within budget. GHP brought in the TriZetto and Cognizant healthcare technology teams to evaluate the processes and recommended adjustments, prior to production one month before each phase went live. This methodology further ensured project success with minimal impact to the plan’s clients and providers.