carrot carrot carrot Change Centers x cognizanti collaborators create-folder Data Science Decisive Infrastructure download download edit Email exit Facebook files folders future-of-work global sourcing industry info infographic linkedin location Mass Empowerment Mobile First our-latest-thinking pdf question-mark icon_rss save-article search-article search-folders settings icon_share smart-search Smart Sourcing icon_star Twitter Value Webs Virtual Capital workplace Artboard 1

Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

No Results.

Did you mean...

Or try searching another term.

Operations Strategy

What is operations strategy?

Operations strategy is the development of a plan to execute a company’s business and customer experience strategy. A well-defined operations strategy aligns and optimizes processes and resources for achieving desired business results. 

What are the business benefits of operations strategy?

Companies with a well-defined and documented operations strategy are better equipped to work more efficiently and effectively, align their internal resources to create lean and cost-effective processes, and ultimately implement a successful business strategy. Without an operations strategy, companies struggle to achieve their business goals and deliver the experiences customers expect.

Operations Strategy Featured Content
A Digital-First Approach to Customer Service Is Born from a Single App
RPA Is Just the Start: How Insurers Can Develop a Successful Intelligent Process Automation Strategy
Business Simplification for Greater Profitability

Back to

Glossary
INDUSTRIES
SERVICES
COGNIZANT CONSULTING
LATEST THINKING
ABOUT COGNIZANT
GLOSSARY
INFORMATION FOR SUPPLIERS