The challenge
Smart homes—those equipped with connected lighting, heating and electronic devices that can be controlled remotely by a smartphone or computer—require stringent testing to ensure customer safety and trust. Moreover, the human effort required to simulate user interaction with smart devices makes quality assurance (QA) all the more cumbersome.
A leading U.K. energy supplier entered the highly competitive, device-intensive smart home market. The company was looking for a QA partner with utilities digital expertise who understood the technological complexities of smart home solutions and could deliver an automated testing environment to assure seamless, end-to-end functioning of connected devices and apps.