ServiceNow is a software-as-a-service (SaaS) provider of IT service management (ITSM) software. The company is considered by analysts as a leading provider of cloud-based services that automate enterprise IT operations. The services include a suite of applications built on a proprietary platform that automates workflow and provides integration between related business processes.
Organizations deploy ServiceNow to create a single system of record for enterprise IT, lower operational costs and enhance efficiency. Additionally, the platform is used to build custom applications for automating activities unique to each client's business requirements.
We partner with ServiceNow to give our customers access to the compelling cost and time saving benefits provided. Through this partnership, Cognizant can help customers deploy automated IT solutions more quickly and with minimal technical support.
We are both an alliance partner and a customer of ServiceNow. More than 100 customer services are delivered internally through the ServiceNow system by our more than 10,000 engineers. Also, our global delivery capabilities facilitate the deployment of ServiceNow’s solutions and our process consultants now specialize in the ServiceNow architecture.
Read more on how Cognizant's partnership with ServiceNow helped provide enhanced IT services to its clients.