Cognizant Business Consulting
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
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  • Working to reshape business models, modernize products and enhance customer experiences to drive growth.
  • Reinventing and managing your most essential business processes with new ways of working.
  • Simplifying, modernizing and securing the IT infrastructure and applications that are the backbone of your business.
Cognizant Business Consulting
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
Learn More

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Strategic alliances with the world's leading companies enable us to provide complete solutions to your business and IT challenges.

ServiceNow provides innovative cloud-based services that help automate enterprise IT operations

ServiceNow is a software-as-a-service (SaaS) provider of IT service management (ITSM) software. The company is considered by analysts as a leading provider of cloud-based services that automate enterprise IT operations. The services include a suite of applications built on a proprietary platform that automates workflow and provides integration between related business processes.

Organizations deploy ServiceNow to create a single system of record for enterprise IT, lower operational costs and enhance efficiency. Additionally, the platform is used to build custom applications for automating activities unique to each client's business requirements.

Run enterprise IT operations more efficiently


We partner with ServiceNow to give our customers access to the compelling cost and time saving benefits provided. Through this partnership, Cognizant can help customers deploy automated IT solutions more quickly and with minimal technical support.

We are both an alliance partner and a customer of ServiceNow. More than 100 customer services are delivered internally through the ServiceNow system by our more than 10,000 engineers. Also, our global delivery capabilities facilitate the deployment of ServiceNow’s solutions and our process consultants now specialize in the ServiceNow architecture.

Read more on how Cognizant's partnership with ServiceNow helped provide enhanced IT services to its clients. 

Cognizant-ServiceNow Case Studies

  • A leading European banking group reduces costs, streamlines operations and improves service delivery and user satisfaction with Cognizant-led migration to the ServiceNow cloud ITSM platform. Learn More
  • A major Dutch telecom provider gains streamlined operations and improved service delivery with Cognizant-led optimization and management of the ServiceNow Multi Service Provider (MSP) ITSM platform. Learn More
  • A major utility and energy company enhances existing ServiceNow implementation with Cognizant expertise to enhance user experience, streamline workflows, define customer processes and consolidate client businesses. Learn More
  • A Global financial services company gains flexibility to introduce new services faster and equip business users for productivity with Cognizant development, and implementation of custom application in ServiceNow ITSM platform. Learn More
ServiceNow | Business Partners | Cognizant Technology Solutions