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Digital Property & Casualty Operations

Enhance the customer experience, from enrollment through claims.

Today’s consumers expect P&C insurers to deliver new products and services like online claims and policy enrollment. But digital innovation can be difficult and costly, especially if you’re using legacy technology.
Enter Cognizant Digital Property & Casualty Operations. Combining specialized P&C capabilities and digital expertise, we can transform your business, operating and technology models to support multichannel CX strategies while also reducing operating costs and improving efficiency.
Learn more about our Property & Casualty solutions for your business.

$37.4 million

reduction in project costs over four years for a leading insurer

Latest thinking

How insurers can excel by operating through a digital maturity looking glass

Our digital maturity framework shines a light on what separates the Digital Dominators from the Digital Dabblers in the insurance sector.

The top three digital imperatives for insurers to boost their competitiveness

As insurtech companies up the ante against traditional insurers, we look at the most common goals the latter must aim for to stay competitive—and how to achieve them.

man and woman sitting
4 steps toward a continuous delivery operating model for insurers

To compete with digital startups and insurtechs, established insurers must streamline their pipelines for rapid software delivery. It’s a daunting shift, but the benefits are undeniable.

a meeting
INSURANCE MANAGEMENT

Leadership

PVL Narasimhan

Global Head, Insurance & Life Sciences Digital Operations, Markets

Jim Sorrells

AVP, Business Development Executive

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.