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IMPROVE QUALITY, REDUCE COSTS

Cognizant Digital Life & Annuity

Cognizant Digital Life & Annuity

Achieve digital transformation to upgrade your life and annuity operations performance and address clients’ changing needs.

Life doesn’t stand still. Your systems shouldn’t either.

Today’s customers expect simple insurance products that reflect their current life circumstances and digital services that anticipate how their needs will change. They want convenient self-service options, approval of applications and claims in hours instead of days, and 24/7 transparent interactions across any channel.
Cognizant Digital Life & Annuity addresses these challenges, enabling your organization to connect directly with customers, streamline operations, consolidate systems and speed time to market at scale—all while reducing operating expenses. We bring deep insurance expertise and an extensive portfolio of digital tools and automation to our clients.
Learn more about our Life, Retirement, Employer Benefits & Annuity solutions for your business.
Achieve Process Excellence

Take a customer-centric approach to reengineering processes. Understand your customer needs and realize how your services and channels must align to their expectations.
Employ Specialized Automation Solutions

Deliver innovative solutions, improve job satisfaction and gain flexibility to redeploy resources through our robotic process automation (RPA), cognitive systems, analytics and AI insurance solutions.
Generate Actionable Insights

Produce actionable insights with predictive analytics that create “next best actions.” Leverage segmentation analytics to drive self-service adoption for improved customer experience at lower cost.
Transform Underwriting Platforms

Reduce cycle times, improve volumes and become digital ready with our automated underwriting platform. Gain workflow, case management, decision support and reporting for any process or product.
Upgrade Products and Processes

Gain workflow, case management, IGO/NIGO, decision support, quality assurance and reporting for any process or product. Cognizant’s insurance platform works with all inputs, from paper to electronic.
Simplify Workflow, Reduce Costs

Simplify business processes by embedding operational analytics and improving customer satisfaction. Automate claims processing, increase operations productivity and reduce costs.
SHOWCASE

Featured work

INSURANCE

Clearing Claims Faster With Holistic Process Optimization
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INSURANCE

BPaaS Modernizes Life Insurer’s IT and Processes
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INSURANCE

Regional Target Operating Model Speeds Digital Transformation
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Latest thinking

De-risking Life and Annuity Policy Admin System Conversions
Effective policy administration system (PAS) conversions address people, processes and technologies. Life and annuity insurance companies can improve success rates in PAS conversions by emphasizing three keys to the organizational change initiative.
READ MORE
Focus on Digital Initiatives Through a Maturity Looking Glass
Assess your digital maturity, identify how best to move ahead and gain insight into the practices of industry digital leaders.
READ MORE
Modernizing the Insurance Value Chain: 3 Digital Imperatives
Three ways that traditional insurers can accelerate innovation and differentiate the customer journey to fend off upstart competitors.
READ MORE
Cognizant Digital Life and Annuity

Deliver great experiences directly to your policyholders and prospects with solutions that modernize your life and annuity services with a digital first approach.

LEARN MORE

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

 Let’s talk about how digital can work for your business.

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