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Manufacturing businesses are under constant pressure to find new sources of revenue and aftermarket services can potentially be a huge area for differentiation and a new profit stream. But providing efficient installation, repair, maintenance and support requires end-to-end visibility in the aftermarket value chain. This is a huge undertaking, but Cognizant Digital After Market Services can help to streamline the process.
Cognizant has extensive experience integrating disparate systems and enhancing aftermarket services across a wide range of businesses. Our digital-first approach starts with digitizing your operations, offering a comprehensive suite of market-leading assets, including partnerships with OnProcess Technology and PEGA, to empower and bring together six main areas:
For too long, the aftermarket services function has been seen purely as a cost center. Now, with broader, deeper digital solutions available, there has never been a better time to refocus on aftermarket services and transitioning that function from a sunk cost to a business opportunity.VIEW PDF
in cost savings for major energy supplierLEARN MORE
Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.
Let’s talk about how digital can work for your business.