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Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

VOLUME 13, 2021

The resiliency reset

The resiliency reset

What leaders learned and applied to excel in these ever-changing times — and beyond.

Discover how senior leaders are creating more adaptable and resilient organizations amid the pandemic — with an eye to the future. Read leading experts’ views of the new digital priorities and the future of work.

FROM THE JOURNAL

Essays

C-SUITE VIEW
Building resilience in a Black Swan world

By Brian Humphries, Cognizant

The aftershocks of the pandemic have spurred the need for businesses to turn resilience into a source of competitive advantage. Here’s how organizations can go beyond business continuity to excel in an ever-changing world.

TRAVEL & HOSPITALITY
A room with a view … forward

By George Turner, IHG Hotels & Resorts

The pandemic hit the hospitality industry hard, testing IHG’s business model, management team and resilience in ways no one expected to see. Here’s how the company is positioning for a recovery.

FINANCIAL SERVICES
Digitally born spirit propels KeyBank’s adaptability

By Amy Brady, KeyBank

Accelerating a shift to automation and an open-banking culture are among the steps taken by this regional bank to deliver new and unwavering capabilities for clients through and beyond the pandemic.

THE FUTURE OF TECHNOLOGY
Meet the new DIGITALL stack

By Ben Pring, Cognizant Center for the Future of Work

As advancements like digital humans, machine learning, robotic process automation and quantum computing fuse, captains of business will soon have the technological wherewithal to reach greater heights and fend off exogenous events.

LIFE SCIENCES
Managing people in a pandemic: Lessons from the front lines

By Kevin Seaver, Cytiva

Cytiva delivered on surging demand despite COVID-19 lockdowns. Its new ways of working will have a lasting, positive effect on the company's ability to serve customers and operate as a team that’s in it, together.

OFFICE OF TOMORROW
Digitally revitalized spaces and places of the future

By Erik Brynjolfsson, Stanford University
Robert H. Brown, Cognizant Center for the Future of Work 

Spaces and places will be fundamental to how we return to work after the virus dissipates. Advances in remote technologies — including immersions in virtual spaces — blended with healthy office environments present new options for productive, innovative ways of working.

FUTURE WORKPLACES
Encouraging innovation as work moves semi-remote

By Carl Benedikt Frey, Oxford University

Remote work can increase productivity but often hinders innovation. A hybrid model is needed to harness the best of remote and onsite work.

HIGH TECH
Building resilience: How to emerge from the pandemic stronger

By Maria Martinez, Cisco

The lessons learned during this extraordinary time have recast the way we all do business. Cisco’s strategic playbook includes six recommendations for all organizations to consider.

COGNIZANTI JOURNAL ARCHIVES

Past issues

Cognizanti journal presents an inside look at how modern business is engineered. Read our award-winning essays for a deep dive into how companies solve problems and generate results. Discover how your organization can engineer better business outcomes.

2019

COGNIZANTI, VOLUME 12

Navigating the digital age (part 3)
How heritage companies are experimenting with artificial intelligence (AI), blockchain and tailored platforms to more effectively serve their employees, customers and partners.

DOWNLOAD
2018

COGNIZANTI, VOLUME 11

Navigating the digital age (part 2)

Discover digital through the eyes of our clients, who are pursuing digital to advance their market leadership, both regionally and globally.

DOWNLOAD
2017

COGNIZANTI, VOLUME 10

Navigating the digital age (part 1)

Read stories of real-world digital transformation by UBS, Anthem, Deutsche Telekom and Levi Strauss & Co.

DOWNLOAD
2016

COGNIZANTI, VOLUME 9

Digital business 2020: Getting there from here (part 3)

Explore what it means to be digital and the role CIOs play in achieving progress, both from a leadership and gig-economy perspective.

DOWNLOAD
2015

COGNIZANTI, VOLUME 8

Digital business 2020: Getting there from here (part 2)

Explore the possibilities and pitfalls on the path to digital business, including a deep dive into the quality assurance implications, human-centric design principles and man-machine mating dance that must play out.

DOWNLOAD
2014

COGNIZANTI, VOLUME 7

Digital business 2020: Getting there from here (part 1)

Learn how Code Halos will create engaging experiences for customers, employees and business partners, and deliver personalized products and services that offer value at the moment of need, sometimes even before the need is realized.

DOWNLOAD

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