1. Industries title Industry & Digital Expertise | Cognizant
  2. Insurance title Insurance Digital Transformation | Cognizant
Insurance Intake Automation
Contact
Person looking at a screen

ACCELERATE KEY PROCESSES

Cognizant Insurance Intake Automation

Give business functions faster access to the information needed to facilitate decisions.
<h3><span class="text-regular">Automate information intake for faster underwriting, claim handling and policy administration.</span></h3> <h5>Document intake is core to the insurance business. Carriers require myriad forms, letters, faxes, emails and other correspondence from a variety of stakeholders to enable functions such as underwriting, claims and policy administration. Until now, document intake has been a largely manual task, requiring in most cases hundreds of staff.&nbsp;</h5> <h5>Cognizant Insurance Intake Automation is designed to help accelerate the information intake process. This software-as-a-service (SaaS) product powers document identification, classification, sorting and routing so business functions have quicker access to the details needed to facilitate decisions.</h5>
Image displaying connectivity in a population
Accelerate key processes
Accelerate key processes

Carriers have achieved operational cost savings up to 60% in processes such as underwriting, claims and policy administration through faster access to data.

Tablet displaying statistical data
Gain visibility and insight
Gain visibility and insight

The dashboard view of document and data flow usage provides insight into operational, quality and turnaround metrics to improve internal service agreement management and support regulatory compliance.

Data Vortex
Nonstop improvement
Nonstop improvement

Machine learning enables the product to train itself in process patterns and nuances, so completing these tasks becomes faster and more accurate over time.

Man looking at tablet
Better customer experience
Better customer experience

Realize faster turnaround time for policy quotes and claim notifications, so both internal and external customers have a better overall experience.

style
Background Primary
Cognizant insurance intake automation

Automate document intake for faster, more accurate results.

Know more

Accelerating digital transformation in insurance

Help insurers break the digital deadlock and make progress.

Know more

style
Background Lighter Gray
style
Background Transparent
<h3>Latest thinking</h3>
drive intelligent business
Modernizing insurance data to drive intelligent decisions

To thrive during a period of unprecedented volatility, insurers will need to leverage artificial intelligence to make faster and better business decisions – and do so at scale. For many insurers, achieving what we call “intelligent decisioning” will require them to modernize their data foundation to draw actionable insights from a wide variety of both traditional and new sources.

Know more

rpa for insurers
RPA is just the start: How insurers can develop a successful intelligent process automation strategy

From property and casualty, through life and annuity, insurers of all stripes need to transcend task-based robotic process automation and holistically embrace more powerful intelligent process automation to improve their performance in today’s growth-challenged marketplace.

Know more

style
Background Lighter Gray

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.

contact-us-iframe