Insurance Intake Automation

Automate information intake for faster underwriting, claim handling and policy administration.

Document intake is core to the insurance business. Carriers require myriad forms, letters, faxes, emails and other correspondence from a variety of stakeholders to enable functions such as underwriting, claims and policy administration. Until now, document intake has been a largely manual task, requiring in most cases hundreds of staff. 
Cognizant Insurance Intake Automation is designed to help accelerate the information intake process. This software-as-a-service (SaaS) product powers document identification, classification, sorting and routing so business functions have quicker access to the details needed to facilitate decisions.
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Latest thinking

Modernizing insurance data to drive intelligent decisions

To thrive during a period of unprecedented volatility, insurers will need to leverage artificial intelligence to make faster and better business decisions – and do so at scale. For many insurers, achieving what we call “intelligent decisioning” will require them to modernize their data foundation to draw actionable insights from a wide variety of both traditional and new sources.

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RPA is just the start: How insurers can develop a successful intelligent process automation strategy

From property and casualty, through life and annuity, insurers of all stripes need to transcend task-based robotic process automation and holistically embrace more powerful intelligent process automation to improve their performance in today’s growth-challenged marketplace.

rpa for insurers

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.