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Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
Learn moreHow unlocking sustainability propels benefits that exceed expectations
Learn moreAt Cognizant, we help our clients do what others can’t—operate with human insight, but at superhuman speed. So they get ahead. And stay ahead.
Learn moreAt Cognizant, we help our clients do what others can’t—operate with human insight, but at superhuman speed. So they get ahead. And stay ahead.
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Process mapping is a tool for documenting a company’s business operations, from a single process or work stream to end-to-end processes. It is a core component of an enterprise’s process improvement initiatives.
Process mapping provides an accurate picture of how a business process works and the steps and resources required for execution. Documenting a single process helps a business understand key steps and resources within a specific work stream. Documenting end-to-end processes provides a complete picture of an entire operating environment, including dependencies across processes and departments, so conflicts and inefficiencies can be easily resolved.
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