The challenge
An American manufacturer and marketer of paper and packaging products wanted to cut costs, boost service quality and instill better functional synergies across operations. It also wanted to book a net savings on its total yearly spend by consolidating three towers under one vendor to give the company back more time and resources. The need for the new changes became evident as the company experienced noncompliance in inventory management and enterprise procedures Because users were spending more time on inbound receiving and put-away. Another factor that increased the urgency of the project was the increase in demand for carton boxes with the rise in retail consumer orders. The new vendor would oversee the Blue Yonder warehouse management and Oracle Transportation Management (OTM) systems. The manufacturer selected Cognizant for the transformation because of our synergy with Blue Yonder and our demonstrated ability to focus on service quality improvement and customer success.