The challenge
One of the world’s largest car manufacturers, wanted to streamline its parts shortage management process by replacing the company’s inefficient—and often inaccurate—manual parts shortage management (PSM) with a digital solution. The automaker engaged Cognizant to access its current PSM processes and develop a digital solution to optimize parts shortage management.
Our approach
Based on the assessment findings, Cognizant developed a strategy to rollout the company’s largest global digital platform to improve part-ordering agility, provide accountability for operations and drive meaningful insights to support decision making.
The analytics-backed digital parts platform features a mobile-based app for team leaders and a desktop application for parts-ordering specialists to provide real-time visibility into parts shortages and agility necessary to respond and prevent line disruptions.