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The energy and utilities industry has been somewhat reticent to deploy digital technologies despite their promise of business efficiencies and cost savings. Our survey with Ovum of 100 utilities companies, indicates things are set to change. Our respondents envision a deeper digital embrace that will support ongoing restructuring, greater collaboration with tech partners and enhanced customer experience. They expect traditional monolithic models to give way to distributed energy models.
The infographic below summarizes the insights gleaned from our study. Importantly, it outlines the obstacles to digital transformation and recommends ways energy and utilities can overcome them.
For a wider view, visit our energy and utilities business unit or read the full report at www.cognizant.com/smarter-utilities-survey.
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