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YOUR DIGITAL FUTURE MATTERS TO US

View GDPR compliance as an opportunity to future-proof your business, build customer trust and deliver digital that matters.

SECURING YOUR DIGITAL FUTURE

The General Data Protection Regulation, or GDPR, is much more than a regulatory obligation—it is an opportunity to drive efficiency, build trust and create new business opportunities.

With ready access to information online, customers expect more transparency and responsiveness from the custodians of their data. That’s why in today’s digital economy, businesses are looking to unlock value from the data in real-time and in ways that can delight their customers and establish trust at the same time. However, to deliver digital at scale it is not only imperative that the GDPR compliance is at the core of their data, product and services strategy but is mandatory, in order to seize the competitive advantage.

Our Approach

Making the GDPR Journey Meaningful

While minimum GDPR standards cover EU citizens (customers and employees) and must be demonstrably in place by May 25, 2018, the journey does not end there. Past this deadline, regulators will look for a consistent methodology for analysing data security risk. 

Through a comprehensive GDPR implementation plan supported by appropriate tools and technologies, businesses can improve their chances of adhering to the compliance. GDPR, approached in the right way, can enable organisations to thrive in a digital economy—and deliver a superior customer experience. 

Achieving full GDPR-compliance implies updating your data governance, consent and data management. This in turn will lead to improved customer satisfaction.

Preparing for Digital Transformation

As businesses embark on digital transformation and leverage sensitive data to improve or create new services, they must also be accountable for governing and protecting this data. GDPR presents a unique opportunity to build trust and to drive the digital revolution.

Cognizant’s approach to GDPR, called GDPR+, recognises the level of complexity that the regulation itself presents and offers pragmatic solutions. Our approach is founded on four critical areas of focus: Personal Data, People, Process and Technology. Depending where you are on your GDPR journey, we offer end-to-end GDPR solutions as well as bespoke ones to suit your business requirements. 

Using GDPR+, you can transform today’s GDPR investment into real business value in key digital technologies, including consent data sharing, enhanced customer views, profiling, AI and analytics.

Our Compliance, Consulting and Implementation Program

With deadlines rapidly approaching, Cognizant’s GDPR Compliance Solution Suite of services helps organisations to:

  • Prepare for compliance now and leverage the investments for years to come
  • Move from being inefficiently compliant to attain efficient compliance
  • Improve data management architecture and systems while adding integrated consent management systems and automation

In addition to offering a Privacy Impact Assessment, our GDPR Compliance Solution Suite delivers value across six key areas needed for meeting the new regulatory requirements quickly. It turns your investment in GDPR into business value in areas such as consent data sharing, enhanced 360° customer views, profiling, analytics and AI.

Real-Time Window into Compliance 

Cognizant’s GDPR Enterprise Dashboards provide management with a real-time window into various levels and types of compliance issues, including breach notifications to your Data Protection Officer (DPO) and the Data Governance Council. These issues include:

  • Data subject identification
  • Consent breach
  • Personally Identifiable Information (PII) attributes
  • GDPR awareness and certification compliance at the organisation level
  • Data Subject Rights (DSR) compliance
  • Systems/applications-wide security compliance
  • Record of processing

INDUSTRY SPOTLIGHT

TECHNOLOGY

GDPR Compliance Delivers Increased Trust and Competitive Advantage

  • Expand

    The Challenge

    Based in the Netherlands, Unit4, a leading provider of enterprise applications for professional services was looking for increased trust and improved reputation through demonstrated GDPR compliance. With annual revenue of close to €600 million and more than 4,000 employees worldwide, the company delivers ERP, industry-focused and best-in-class applications. 

    Unit4’s management wanted to improve their understanding of the customer and employee personal data they were holding; how it was being processed; and how their software products could better support their own customers in their GDPR journeys. To this end, they wanted to evaluate gaps in their GDPR readiness and determine how to become GDPR compliant.


    Our Approach

    Cognizant, along with one of our strategic partners, was asked to propose a way to support and guide Unit4 through all steps of the GDPR process. 

    To satisfy these requirements, we built a continuous framework to support GDPR. Cognizant first established a business-wide GDPR awareness program. Following this, we created a Data Protection Officer organization, re-engineered the product development process and implemented required business changes.

    Turning Compliance into a Competitive Strength

    Unit4 gained fresh insight into the state of their data privacy policy and practices and achieved better visibility of sensitive data across the business.

    Demonstrated

    the change managed process (cultural, process and technology) around data governance and Data Protection Organisation

    Fixed

    data and process quality challenges such as Data Subject Rights and Requests handling, Data Breach Notification procedures and Privacy Impact Assessments (PIAs)

    Improved

    services, customer centricity and return on investment

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TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today's new digital capabilities is vast and growing.

Let's discuss how we can help you look beyond GDPR compliance to drive the digitisation agenda and gain value for your company.

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