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Reimagine insurance for the digital age

The global insurance industry is facing a critical inflection point. The choice is simple: Modernise your processes or risk being left behind.

With Cognizant’s insurance platform modernisation (IPM), you can drive business-led transformation that helps you efficiently build superior customer experiences for the digital age.

A global premier partner for Guidewire’s PartnerConnect programme

Among 24 Guidewire service providers globally, Everest Group highlighted Cognizant for its extensive experience implementing Guidewire solutions for Property & Casualty insurers. Over several years, we have been consistently rated as Leader and Star Performer in Everest Group PEAK Matrix report, with the 2022 report naming us the Best in Vision and Capability in the Industry.

Case studies

Talcott’s cloud-based modernisation

jump-starts agility, reduces capex/Opex by 25% and cuts costs by 20%.

Man holding some papers in one hand and writing on a board with a marker with the other while another man watches, smiling
An India insurer’s consumer ID protection

employs AI technology that secures biometric data with 100% accuracy.

biometric data
A US insurer’s test automation

uses an open source, scriptless solution that accelerates QA and saves $1.6M.

Two people sitting on a yacht
A P&C provider’s API-driven B2B

speeds quote-to-buy, delivers real-time service integration and boosts revenue.

someone looking at a damaged car
A British insurer’s RPA solution

automates 70+ processes across multiple business areas, saving £7.5M annually.

Man and woman looking at tablet screen

Latest thinking

The three main drivers of IPM

Insurers get on the IPM train to achieve one or more of these three primary business goals.

The three ways IPM can go wrong

Here’s your guide to the roadblocks you should seek to avoid when you begin your own IPM initiative.

How to choose an IPM partner

How do you distinguish the best IPM partners from the rest? Look for the ones that do these four things well.

No more excuses for disjointed customer support

When support agents can do everything on one screen, including phone interactions, the experience is a competitive game-changer.

The next industry frontier: Open insurance

When customers give insurers permission to share data with other providers, it can mean new revenue streams and greater consumer trust.

With claims and costs rising, insurers turn to AI

Sure, AI can cut costs and personalise CX. But success requires a modern data architecture and intelligent data management.

How insurers adapt to the new net zero era

With new challenges, insurers must meet the net zero era with technology, data-driven insights and human-centric design.

Insurers have a head start, but the future is uncertain

While insurers benefit from technology investments, they face macroeconomic uncertainty and an evolving marketplace.


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