MODERNIZING RETAIL
Digital channels deliver more customers
Retailers tangle with a new set of complexities to become future-fit.
It will take resilience, a purpose-driven approach and greater collaboration in the supply chain to carve out a successful path for the future.
FLAGSHIP SOLUTIONS
Targeted solutions
Smart solutions that help providers transform for the digital age.
RETAIL ECOSYSTEM
Offerings
Cognizant's retail practice helps retailers turn today's pain points into new business opportunities.
Customer-first merchandising
Successful merchandising is a mission-critical retail function that is part art, part science. It requires detailed planning, optimized business processes, data mining and analytics, while allowing the flexibility to react to market conditions.
Supply chain management
Rewrite your supply chain into one that is more flexible and responsive. Position your business to deliver the seamless, flexible retail experience that today’s global, always-connected shoppers demand.
Reinvigorating Shopping
Helps retailers integrate their mobile and point-of-sale (POS) systems seamlessly and quickly into the Amazon Just Walk Out solution, which on an average, just takes 3–5 months to implement.
Reimagined physical spaces
Transform the way customers interact with your business spaces—and turn your physical space into a differentiator, not a drain on your resources.
GAME-CHANGING RETAIL
The retail segments we serve
Data provides insights that influences customer lifetime value and maximizes business outcomes.
Prakash Ayer
Senior Director Retail and Consumer Goods, Netherlands, Cognizant
DRIVEN BY RESULTS
Experience makes a difference
Helping you serve the changing needs of your customers, today and into tomorrow.
Intelligent orchestration at scale
A Cognizant commissioned Forrester Consulting survey found 44% of retail, consumer goods and travel and hospitality leaders plan to invest in their CX practice by 5% or more over the next year. In this guide, we summarize key findings from the research, a CX maturity model, and real steps brands can take to move forward.
Our retail partners and alliances
We collaborate with top-tier organizations to broaden our services and deliver holistic solutions to our clients. Our alliances with industry-leading companies empower us to offer cutting-edge innovations within the retail industry.
BUSINESS INTELLIGENCE
Recently published insights
RETAIL, CONSUMER GOODS, HOSPITALITY AND TOURISM
Leadership
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